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Canada Waiting Room
- Thread starter DAlby18
- Start date
I wouldn't put 100% trust in the dates; I ordered around the same time as you and mine jumped from Jan to April, then to Feb, and now back to Jan.
Of course this is assuming you have fully completed your ordering profile.
Amazing! Because I'm in Edmonton as well. And I've tried a couple of times to get answers from the SAs there and they tell me there is nothing they can tell me. They don't know anything until my Y arrives in Edmonton.
I think when I called I already had a VIN assigned. That’s likely how they were able to track it and update me. I just scheduled delivery! Hope yours won’t be too long after!
Ooh, I would love to have my Tesla delivered to my home. How did you make that happen? I didn't even realize it was an option
Chris. I assume he's not a Tesla employee anymore though. Never received a response when I messaged him for status update.
He is still there - he just doesn't respond to any tempt at communication. Not impressed.
I am not impressed by my customer service experience either. I would email her back asking her to call me to discuss, she would only email me back. I try calling the Vaughan location and I never received a callback, only an email.
Well that’s annoying. I guess they just don’t care when there is no commission.
Haha ya it is nice. It’s just that if I can get it a couple days earlier at the dealership I would lol. And like it said, that delivery option was the only option I had
I have differing opinions of SAs compared to you guys. My SA works at Tesla Yorkdale and has given me outstanding customer service. Every time I text him, he replies within 5 seconds. It's like his phone is glued to him. He also has all the information I need, whether it's expected delivery time and pickup date, or info on current available stock. The guy is so responsible. Once my Vin came out in the source code, he emailed me immediately telling me what to do next. My Vin wasn't even on my account page yet. He doesn't hesitate to call me, and he even dealt with my insurance for 2022 model year updates. He's certainly the best sales representative I have had. Don't know if it's because we can speak Chinese to each other so it makes it easier for him. Picking up my MYP on Nov 27th at Lawrence.
He is our SA too. We are waiting for our vehicle since Aug… EDD is not until January, so we didn’t have to reach out yet.
I have the same experience as you.
I think we have the same SA
Does his first name start with the letters Ad?
He used to work at the Lawrence location but he recently moved to Yorkdale.
Ive worked with him before on my model X and 3 and he is amazing.
He is my current SA for the model Y as well and his communication are amazing.
He is always available for his clients.
Update: I walked into TESLA show room and inquired about dates being pushed and they said don’t rely on them, and informed me that they got orders from head off to inform clients not to rely on this big surprise dates.
Exciting news: I did verified to see if I can find anything with my specs in the inventory. I found one but no tow hitch and rest all are inline with my spec . I grabbed it and coming on Dec 6th and delivery ll be probably on Dec 9th
Got the VIN and texts from SA immediately
Excited !!!!!!!
Congrats buddy. It seems as though y’all have good experience with show room sa. Mine wasn’t so great, maybe bc it was an online order
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