I know this is probably something you did, but if the charge cable isn't properly seated, it can give this message. Might also want to reboot if all else fails. Check the handle of the charger and make sure that the connectors inside look good. It may be the charger itself, but that's doubtful - they were all being used last week without issue.I charged at the South Barrie charger on Sunday driving back from Muskoka and *may* have encountered yet another problem with my car (or maybe it was the chargers). There are 8 stalls and I plugged in to the first stall (sorry didn’t get the number). Plugged in, walked away but something told me to check the app. Realized I wasn’t charging. Went back to the car to find an error message. Something like “can’t DC fast charge”. Tried it a few times and same thing. Moved to the next charger immediately beside mine and I got the same message. Now, I start to panic a bit. I’ve got 80km in range and about 90km to home. I figure I will move the car one more time and hit the second last charger and it works. Whew!!! Felt like I dodged a real bullet but I sent in another service request to figure out if it was the car or charger because I will be driving to NYC in a month and if I can’t DC charge, I will have to take the wife’s car.
I guess give it a go closer to home in the meantime before your trip to NYC at a couple of chargers and see if you continue to encounter it. Might warrant a look over by a Tesla mechanic.