Has anyone had this problem or figured out a solution?
I got the MS one month ago. For the first few days phone pairing and calling worked fine. However, since then, my Android v4.0.4 phone (HTC Thunderbolt) has basically been unusable with the Model S. I can pair the phone and the car, but if I try to make a phone call from the car, it hangs: the phone does not engage. If I try to make a phone call from the phone, it does not use the car's sound system. Additionally, if I look at the contacts, the screen "Importing contacts" stays there preparing to import contacts...but it never resolves (after 10+ minutes of thinking about it). Bluetooth appears to be engaged and communicating, according to the phone's icons onscreen.
I brought it in to service and they are reseraching the issue. Eventually we got the calling functionality to work about 5% of the time by disabling the contacts and recent call history functionality, but it is still not consistent.
The Tesla software is the latest: 4.5 (v1.33.54). The Android phone was recently factory reset, so there are no extraneous programs that are interfering with Bluetooth. I have paired an iPod nano (7th generation) to the car and that works fine for media access. At service, we also tried pairing a Samsung Galaxy Note running Android v4.2, and an iPhone 5 (iOS version unknown--probably 6 or 7). These devices did not exhibit problems.
I got the MS one month ago. For the first few days phone pairing and calling worked fine. However, since then, my Android v4.0.4 phone (HTC Thunderbolt) has basically been unusable with the Model S. I can pair the phone and the car, but if I try to make a phone call from the car, it hangs: the phone does not engage. If I try to make a phone call from the phone, it does not use the car's sound system. Additionally, if I look at the contacts, the screen "Importing contacts" stays there preparing to import contacts...but it never resolves (after 10+ minutes of thinking about it). Bluetooth appears to be engaged and communicating, according to the phone's icons onscreen.
I brought it in to service and they are reseraching the issue. Eventually we got the calling functionality to work about 5% of the time by disabling the contacts and recent call history functionality, but it is still not consistent.
The Tesla software is the latest: 4.5 (v1.33.54). The Android phone was recently factory reset, so there are no extraneous programs that are interfering with Bluetooth. I have paired an iPod nano (7th generation) to the car and that works fine for media access. At service, we also tried pairing a Samsung Galaxy Note running Android v4.2, and an iPhone 5 (iOS version unknown--probably 6 or 7). These devices did not exhibit problems.
