Cannot find wall charger wifi

[qiji405]

Hi,
I just have someone installed the new gen 3 wall charger. However, I only got 6A after plug into my Model Y.
I am following below instructions to connect my phone to the wall connector in order to set the amperage of it, however I cannot find the wall connector in wifi list at all. If I scan the QR code from the quickstart guide, I will get a unable to join wall-connector wifi error pop up.

"Wall Connector hosts a Wi-Fi network for easy configuration of breaker size, Wi-Fi connectivity, and power sharing. This Wi-Fi network is broadcast for five minutes after the Wall Connector is energized and can be re-enabled for an additional five minutes by holding the button on the handle of the charging cable."

Could anyone advise how to handle it?

Thx

 

[Stakis]

You have to hold the button on your charging handle for 5 seconds. The wall leds will flash green. This will enable SSID broadcast for 5 minutes.

 

[qiji405]

Thanks for the reply. However I did try that, even with switch the breaker on and off. I called the Tesla and they will mail me a new one.

 

[qiji405]

Here is the update: Tesla sent me a return label, ask me to send the defective one back, then in one week they sent me a new one and it just working fine.