Can't apply referral code to existing Model Y order

[Electric Steve]

To be eligible for referral benefits, orders of Model S, Model X and Model 3 must be placed on or after Oct 1, 2019, and orders of Model Y must be placed on or after June 9, 2020. Awards will be provided to eligible customers after delivery. Orders of Cybertruck and used Tesla vehicles are not eligible. This order placed in February is not eligible.​

There you have it.

 

[brandopres93]

To be eligible for referral benefits, orders of Model S, Model X and Model 3 must be placed on or after Oct 1, 2019, and orders of Model Y must be placed on or after June 9, 2020. Awards will be provided to eligible customers after delivery. Orders of Cybertruck and used Tesla vehicles are not eligible. This order placed in February is not eligible.​

There you have it.

Not true. My delivery specialist applied a referral code to my order.

 

[oneness]

Not true. My delivery specialist applied a referral code to my order.

How recent did this happen?

 

[Lucanaut]

Not true. My delivery specialist applied a referral code to my order.

I believe you but unfortunately it seems that we are at the mercy of whoever we are interacting with, as I was told the same (can't do it with an Oct 30 order).

 

[DDrawer]

I was told:

"Only orders after 6/9/2020 are eligible for referral program on Model Y."

Then I said, I've seen people online getting them added. Response:

"They can be added but won't be honored."

So I said, okay that's fine I just want this person to get credit for showing me to Tesla. Go ahead and add it anyway. Response:

"It will not work but provide and I will attach."

Seems very odd, we'll see if anything comes from that.

 

[brandopres93]

Just requested it and she made it happen...

 

[Lucanaut]

Just requested it and she made it happen...

So one way to confirm, is to check the owner of that code - in their account it should show under "Friends ordered" - can you verify? That would help all of us who are getting denied a much stronger argument for it...

 

[Electric Steve]

I believe you but unfortunately it seems that we are at the mercy of whoever we are interacting with, as I was told the same (can't do it with an Oct 30 order).

How would we escalate this?

 

[brandopres93]

So one way to confirm, is to check the owner of that code - in their account it should show under "Friends ordered" - can you verify? That would help all of us who are getting denied a much stronger argument for it...

Verified that it showed up in his account as delivery pending for referral.

 

[ArmyofBobs]

I'm 0-2 on these requests.

Ordered 6/6. Requested it be added that same day with [email protected]. Got response 6/10 saying "We have recently added Model Y to the Referral Program effective 6/9/2020. Model Y orders before 06/09/2020 do not qualify as referrals, we will not be retroactively adding referrals to existing orders." I separately asked the rep who I test drove a 3 with on 6/15 and he wrote back and said I'd have to reorder to get it.

Good to see it's possible, but it does seem like a tough putt to get it pushed through.
-Bob

 

[phtp]

Not true. My delivery specialist applied a referral code to my order.

When did you place your order?

 

[brandopres93]

When did you place your order?

5/15/2020

 

[phtp]

5/15/2020

I wonder if it's because the prices won't change if you were to cancel and reorder. So they were more willing to make that adjustment.

 

[brandopres93]

I wonder if it's because the prices won't change if you were to cancel and reorder. So they were more willing to make that adjustment.

It is possible. I had asked before it was official if they would give free supercharging like the Model 3. She said no, but simply said if they ever add the Model Y, it would be no problem. To be honest, Tesla nickel and dimes its customer. Probably just another way to save money...

 

[M3BlueGeorgia]

You can always cancel and re-order if worthwhile, but if you've locked in an earlier and better price, it might not be worthwhile.

 

[Blueboy]

I already own an M3. I pre-ordered an MY a long ways back, not too long after the announcement. Can one refer one's self? Wondering if I should cancel my order, and then re-order using my own referral code?

 

[Uncle Paul]

Referrals are intended to generate additional sales. Applying them after the order has already been placed would not be productive.

 

[Electric Steve]

Referrals are intended to generate additional sales. Applying them after the order has already been placed would not be productive.

Referral codes are intended to reward referrers for being brand ambassadors. I got my Tesla partially because of all the good things I've heard about it from a guy I knew. I wanted to give him credit for it, but was denied. This was short-sighted on the part of Tesla.

 

[aburrows]

Magically....just received a VIN this morning (Superior SC). I was part of the depressed crew who had gotten all the texts and phone calls over the last 3 weeks and then radio silence. And then, SURPRISE, it was there this morning. Now I get to see how long it takes for delivery. Happy Father's Day VIN for me!

 

[FredMertz]

Referrals are intended to generate additional sales. Applying them after the order has already been placed would not be productive.

Unless you consider it productive to give some of your most die-hard customers and brand ambassadors something that will make them happy and cost you virtually nothing.