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Can't charge beyond 99%

Discussion in 'Model S: Battery & Charging' started by iKhalid, Jun 18, 2016.

  1. iKhalid

    iKhalid Member

    Feb 18, 2014
    Ajax, ON (for now)

    I have a 2 years old S60. So far so good but I noticed my range has degraded all of a sudden significantly 2 months ago (from 316km to 304km); in addition, a range charge would stop at 99% and never reaches 100%. My car has around 62K km (~39k miles) and I reported my concern a few times to Tesla and never heard back from their "engineering"!

    Does anyone have the same issue? I tried to range charge many times in different patterns using different chargers (including a supercharger) from a low SOC without any luck. It just wouldn't go beyond 99%. I even disconnected and reconnected the charger at 99% but it would just stop in a few minutes at the same percentage. I can't even remember the last time I saw 100%, if ever!

    My other concern is the degradation. I get 304km (188 miles) only at 99%. Not to mention that the first 3 percentages would drop after 3 km only, even if I pre-cool the car before disconnecting the charger.

    Again, I reported this to Tesla a few times, by emailing them, and at the service centre when I took it for my second annual. Every time they keep telling me they haven't heard from engineering and it stays that way, even after days or months!

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