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Can't enter address in Telsa App while requesting service

I have an issue and I am currently out of town. I've been trying to log a call with the service center back home for a couple of weeks. The problem I am having is when the app asks for my address, nothing I enter works. It used to start matching the address as I type, but nothing. If I enter my complete home address, "Next" never highlights and I can't continue. I can press the "Use current location", and of course it then populates the address of where I am, but then gives me service centers where I am, not back home. I was trying to avoid having to wait 2 weeks once I return home for an appointment. Anyone else having this issue? I am on Android with the latest version, 4.7.1-927 released March 21, 2022
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The app lists [email protected] as the contact information for the app, so I sent them an email. Here's the response. So I guess everyone is out of luck as Tesla moves to more "no contact" policies..

Thank you for contacting Tesla. This email address is no longer monitored.

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