wiztecy
Active Member
Just came back from the Menlo Park Tesla, support is great as usual 
They did a reset of the VMS and logs were successfully pulled.
Some things to keep in mind to help prevent hangs.
1- Don't pull the memory stick out while the logs are written to the USB stick
2- Don't open the charge port door while its writing our the logs
3- Don't put in the key, turn it, or anything that will interrupt the writing of the logs to the USB stick
I read on the forums that it was OK to use the USB diagnostics port to charge your low power USB gadgets. I say DON'T! Reason being is that I did this and I believe this may have been the cause of the issue where the logs would not writeout to the memory stick. The issue is that when you insert anything that has "memory" or storage capabilities the roadster will try to read it. If its unhappy for any odd reason it could hang as like it did with me. I didn't do 1, 2, or 3 above.
They did a reset of the VMS and logs were successfully pulled.Some things to keep in mind to help prevent hangs.
1- Don't pull the memory stick out while the logs are written to the USB stick
2- Don't open the charge port door while its writing our the logs
3- Don't put in the key, turn it, or anything that will interrupt the writing of the logs to the USB stick
I read on the forums that it was OK to use the USB diagnostics port to charge your low power USB gadgets. I say DON'T! Reason being is that I did this and I believe this may have been the cause of the issue where the logs would not writeout to the memory stick. The issue is that when you insert anything that has "memory" or storage capabilities the roadster will try to read it. If its unhappy for any odd reason it could hang as like it did with me. I didn't do 1, 2, or 3 above.
