Were you on a level surface? Our car is also new, just a couple weeks. I can't remember the message I got, but I think it said Summon Failed. I realized the car would summon out of the garage, but not into the garage. Reading the manual, I found that it won't work on a sloped surface. Our garage floor is level, but the drive into it is on a noticeable up slope. Sounds like your message is different, but it could be a factor. Again, I can't recall the actual message. Like you I noticed that all other requests worked. Good luck.