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"Car Needs Service, Contact Tesla Service" -- and park assist fix!

Discussion in 'Model S: User Interface' started by Ed Chan, Oct 30, 2015.

  1. Ed Chan

    Ed Chan Member

    Joined:
    Jun 19, 2014
    Messages:
    126
    Location:
    Palos Verdes, CA
    So I had "Car Needs Service, Contact Tesla Service" pop up on my display a couple of weeks ago. Last week I brought my car in and they said it was an "SD Card fault"... I didn't know the car even had an SD card, but I guess it uses one to store maps (at least). I did notice that my maps were being a bit wonky, showing some coastal roads falling into the ocean, but I didn't think much of it.

    Anyways, they tried to hard reboot fuse 51, and formatted my SD Card as well, and it seems the maps are saved correctly now.

    One other thing they found, without my asking, was that my park assist was not working. I had previously tried to use it to no avail, but since I'm pretty good at parallel parking, it didn't dawn on me to ask when I dropped it off. Anyways, per my service receipt, they found a sensor not secured well in the front bumper, and glued it into place. Haven't had time to try it yet, but I will report back if it works now. I just recall seeing a few people saying that their park assist didn't work at all, and though this might help.
     
  2. freeewilly

    freeewilly Member

    Joined:
    Jul 22, 2015
    Messages:
    448
    Location:
    Brea, CA
    I had "Car Needs Service, Contact Tesla Service" showed up on my screen last night, but it's gone this morning. Should I contact Tesla?
    I bought my CPO S60 two months ago with 10,700 miles on it. During pickup, I asked Tesla when do I have to do my first service, they said they just did it during CPO process, so I don't have to worry about it for another year.
     
  3. stevezzzz

    stevezzzz R;SigS;P85D;SigX;S90D;XP100D

    Joined:
    Nov 13, 2009
    Messages:
    6,081
    Location:
    Colorado
    It's fairly common for those errors to pop up even when there's nothing apparently wrong with the car, and then go away again on their own, or after you reboot the screen(s). By 'fairly common' I mean something like once or twice a year, in my experience with two different Model S.
     
  4. apacheguy

    apacheguy S Sig #255

    Joined:
    Oct 21, 2012
    Messages:
    4,243
    Location:
    So Cal
    I hate these messages. Can they really not just give us the fault code? Sometimes it can indicate a dying contactor which is serious and requires immediate attention.
     
    • Like x 1
  5. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

    Joined:
    Mar 8, 2012
    Messages:
    13,178
    Location:
    Texas
    At least you should be able to see them when pressing the error button. It would also be nice to be able to acknowledge them and not of them display on the screen all the time (even if you had to acknowledge them daily).
     
    • Like x 1
  6. jrreno

    jrreno Nothin' left to do but smile, smile, smile

    Joined:
    Jul 21, 2013
    Messages:
    774
    Location:
    Sarasota , Florida
    I have the SC rotate my tires every 5000 miles ( no charge ) and almost every visit they do some additional work, usually some bulletin I did not know about. Once they upgraded my charger.
     
  7. apacheguy

    apacheguy S Sig #255

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    Hmm. I wasn't aware of any active service bulletins for the master charger. Details, please?
     
  8. kort677

    kort677 Active Member

    Joined:
    Sep 17, 2015
    Messages:
    3,331
    Location:
    florida.
    I always call in whenever I get a fault message, one time is was the 12 v battery connectors that were bad and could have caused a failure.
    call and have them pull your logs.
     
  9. Patrick W

    Patrick W Active Member

    Joined:
    Mar 17, 2015
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    1,066
    Location:
    SLC, UT
    Where is the error button. Have not heard of it before.
     
  10. jrreno

    jrreno Nothin' left to do but smile, smile, smile

    Joined:
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    Messages:
    774
    Location:
    Sarasota , Florida
    When I had it in for tire rotation the service person ( she works the front desk, don't know the actual title) informed me they were going to replace my charger. She just said it was an improved version. She did NOT indicate it was a TSB. I did not ask further.
    I had previously had some charging issues ( charge stopped early) at the local supercharger when it was newly opened but had been told that was supercharger related. This sounded correct since moving to a different stanchion fixed the problem.
    I have never had any problem before or after the change charging on AC.
     

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