I've read a few posts, and experienced it myself (last night in fact) where you get into the car, it's on, but won't shift into gear. The first few times it happened, I got out of the car, locked it, re-entered, and then it worked. I feel like a total goofball having to do that.
When it happened last night, on a lark, I figured I'd try the keycard. I was immediately able to shift. So it looks like the issue is a loss of connection to the phone key, after the car is unlocked. Seems almost impossible to think it's connected enough to open the door, but when you're in the cabin, it isn't. But this pretty much validates that. Next time (hoping there isn't one, but still), I'll force-quit the app and see if that helps as well.
PSA/FYI/WHATEVER
When it happened last night, on a lark, I figured I'd try the keycard. I was immediately able to shift. So it looks like the issue is a loss of connection to the phone key, after the car is unlocked. Seems almost impossible to think it's connected enough to open the door, but when you're in the cabin, it isn't. But this pretty much validates that. Next time (hoping there isn't one, but still), I'll force-quit the app and see if that helps as well.
PSA/FYI/WHATEVER