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Car not turning off or locking!!

brkwtz

Member
Jun 28, 2016
35
8
Los Angeles
I have noticed occasionally that my MS would sometimes not turn off or lock while walking away, and of late it is doing it considerably more often..

If i open the drivers door prior to the passenger door opening and closing that when I close the driver door it has no effect on turning off the car. However if i then re-open and re-close the drivers door the displays turn off and the door locks upon walk away.

A couple of times i have come back out to my car and it is running and the doors are unlocked.

Anyone else had this issue and is it hardware of software?
 

RAW84

Member
Oct 6, 2014
616
315
Boston
From your description, it’s almost certainly a software issue. If what you described (with the sequence of door openings resulting in auto door lock not working) is repeatable then that’s very fortunate as you’ll be able to show Tesla what’s happening and aid their troubleshooting.


Have you tried rebooting? I’d start there with any software issue.
 

kindred7

Member
May 18, 2019
20
7
Canada
I wonder if it's related to the seat switch or seat weight sensor. Is anything resting on the seat or could cause it not to rise up when you get out? When you get out the first time try wiggling the driver seat or pushing on the center of it rigorously.
 

serpico007

Member
Apr 5, 2020
68
32
Canada
Do you have the key in your possession? Do you have the option on of walk away lock? I have it off to make sure I use the key to lock the car because I don't trust it. This way it folds the mirrors too.
 

brkwtz

Member
Jun 28, 2016
35
8
Los Angeles
Do you have the key in your possession? Do you have the option on of walk away lock? I have it off to make sure I use the key to lock the car because I don't trust it. This way it folds the mirrors too.

Key in my pocket and walk away is on. Im wondering if the battery is a bit low on the key and it doesn't detect hat i am outside the car.
 

HAF-VA

Member
Feb 27, 2020
6
9
Virginia
My model Y is being serviced now for something similar. The drivers seat always senses that someone is in it (you see the fasten seatbelt sign on the seat when it is empty). Because it thinks someone is in the driver seat, it doesn’t lock on walk away, doesn’t turn off the music and keeps the AC running. They are swapping out a new seat sensor.
 
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brkwtz

Member
Jun 28, 2016
35
8
Los Angeles
My model Y is being serviced now for something similar. The drivers seat always senses that someone is in it (you see the fasten seatbelt sign on the seat when it is empty). Because it thinks someone is in the driver seat, it doesn’t lock on walk away, doesn’t turn off the music and keeps the AC running. They are swapping out a new seat sensor.

This is it to a tee. As mine isn't all the time it probably is a seat sensor that sometimes get stuck and takes a hew seconds for the seat senor to register the seat empty.

For you is this a trip to the service center or a ranger call?
 

larryb8

New Member
Sep 14, 2020
1
0
weston, fl
I have the same issue as of this morning with my 2016 MS. Drivers side door is closed but software reports it is open. Doors will not lock and AC stays on. I noticed because my car alarm went off twice this morning after I took my daughter to school. software updated overnight.
 

SparkyHaskins

New Member
Sep 1, 2021
1
0
Kansas City
I have noticed occasionally that my MS would sometimes not turn off or lock while walking away, and of late it is doing it considerably more often..

If i open the drivers door prior to the passenger door opening and closing that when I close the driver door it has no effect on turning off the car. However if i then re-open and re-close the drivers door the displays turn off and the door locks upon walk away.

A couple of times i have come back out to my car and it is running and the doors are unlocked.

Anyone else had this issue and is it hardware of software?
This happened to me (second day of ownership), turned out that I had not stopped charging properly and only used the charging port unlock to remove the cable). When this happened the car would not turn off when I put in park and exited the vehicle, also would not lock via phone app, or turn off when using the touch screen in the car. Luckily, I tried going back to the charge, plugging in, and gracefully and properly stopping the charging and unlocking the port. Once complete everything worked as normal. Hope that helps!
 

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