Car won't wake from app

[Godsense]

Certainly enough to give app access.

I agree. I have tried this, by accident actually and the car will wake on any entry point attempt. If you pull a door handle the screen will light also telling you too use key card. Though like others have said, always carry it.

I have been reading this thread with much interest, first time using the car in 5 days and it woke no problem, first time with BT off, also only lost 1%

I have mobile coming out tomorrow so I will ask for us all, see if I can find anything out

 

[pdk42]

I have mobile coming out tomorrow so I will ask for us all, see if I can find anything out

That would be very helpful.

 

[navt]

This is starting to get annoying.

 

[SSonnentag]

On a bright note, our cars are sleeping much more than they used to, resulting is much less phantom drain.

 

[Adopado]

On a bright note, our cars are sleeping much more than they used to, resulting is much less phantom drain.

Is this issue affecting cars in the US? We thought it was only UK and certain parts of Europe.

 

[pdk42]

I spotted something on one of the Facebook Tesla forums:

I reckon that's not a good explanation, but perhaps worth a try.

 

[pdk42]

And another:

No shortage of theories!

 

[Adopado]

I spotted something on one of the Facebook Tesla forums:

View attachment 590603

I reckon that's not a good explanation, but perhaps worth a try.

This came up before. Several of us have removed USB devices .. rebooted ... no difference unfortunately.

 

[pdk42]

And another...

Seems to be pointing to SIM/provider issues.

 

[pdk42]

 

[Glan gluaisne]

Indeed, I unmounted and removed the USB drive yesterday, made no difference, the car still wouldn't wake up from the app after it had gone to sleep.

 

[MidhurstNigel]

I must admit to not having been through the whole of this thread but recent posts still seem to suggest it may be a LTE cum SIM card problem. For what it is worth our LRAWD sits in the garage happily connected at full signal to the house WiFi, and can't we woken with TeslaFi from my desktop, so absolutely no LTE involved. Also, it won't wake from either an iOS or Android phone (via WiFi or 4G) and the problem started before latest software upgrade to car.

 

[SSonnentag]

Is this issue affecting cars in the US? We thought it was only UK and certain parts of Europe.

I don't know. We don't have cell service at our home and apparently the cars don't seem wake up when connected to WiFi without cell service. I've gotten to the point of not even trying to wake them up with the app anymore.

 

[LongRanger]

could it be a batch of 4G sims/profiles are a bit dodgy.

Well that’s come back to haunt me.

Can no longer wake the car remotely, the only possible factor must be vehicle SIM connection to mobile network as no other conditions have changed.

It is possible the network operator for whatever SIMs we have - has pushed out SIM profile or other SIM settings in batches, triggering this seemingly random flaw - but there will be a data and/or programmatic software root cause.

How annoying !

 

[LongRanger]

... and ability to see/book/edit Service visit has completely disappeared from the app on iPhone. Awesome !

 

[dan223]

And another...

View attachment 590606

Seems to be pointing to SIM/provider issues.

I do believe it is more likely sim provider issues which is why it only seems to be affecting some cars and only the U.K. and some other EU countries. But I think this might be the wrong way round, mine and I’m pretty sure most other M3 have a Dutch network whereas S and X tend to have a Spanish network

 

[Adopado]

... and ability to see/book/edit Service visit has completely disappeared from the app on iPhone. Awesome !

Service access via the app was working ok for me earlier this evening.

 

[Tann_man]

Was having the same issue, now it’s working! Pretty sure it’s a Spanish sim in mine.

 

[LongRanger]

I may have jumped too early. Since logging out of app, then back in again - service has re-appeared and left the car to go to sleep for an hour, then have gone back into app , saw “waking up” message and 7-8 seconds later it woke up fine this time.

Will check again first thing tomorrow.

 

[LongRanger]

car woke up fine at 6.15 and 8.10 this morning - so false alarm. looks like the iPhone app had just gone bonkers.