I'm having a surprisingly awful experience with Delivered so far.
First off: they ask for a tracking number before you can even submit a form saying "hey, you should expect a package". So, there's no way to notify Delivered in advance that something is coming. By design, they have to "act surprised" that they received something you didn't warn them about! Isn't that great design? I would have warned them if their site allowed me to submit the form without requiring tracking (which I won't have - and still never had!).
Today, a week or so after ordering, it arrived at Delivered. Great, now I can fill out the form. Fill out the form, how? Well, "describe the item". Uhh... a CCS adapter. Surely you know what that means, right? (hmm). But if you hit "Esc" by accident on the form (when canceling the file-browse dialog for the screenshot, hit it twice), it'll collapse and erase everything I'd entered, have to start over. So, I filled out the form twice, and submitted it once...
Next, ??
?? There is no contingency, the site just kinda leaves you guessing what comes next. So, I go to My Packages. It's there. Cool. Uh, what now? I check the box, and it offers me one option: "Repackage". I suppose, that means to get it ready to ship to me, right?
As I later read, that seems to imply they will take it out of its packaging and discard the packaging... NO! God, no! I want the box. I didn't want to do that. Guess what? There's no way to cancel that request - you're stuck now.
To this moment, I still haven't found any way to check a box and say "please ship this to me". We're just stuck, now waiting on my support requests to say "don't process my repackage request, just ship the damn thing to me!".
Would definitely
not recommend using Delivered right now. It's been a huge hassle. A well designed website should not need a meticulous step-by-step guide (which I can't even find - they only have a poorly-formatted FAQ that's hard to navigate to, as the only place you can reach from the main site is the "contact us" page, and from there you can access the FAQ). This site needs a step-by-step workflow, but it only offers confusion.