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Center Console Scratches

BFData

Member
Jan 25, 2018
42
25
Palm Beach Gardens, FL
Tesla is having problems with the center console. My center console was scratched on delivery. I now have had two successive attempts to replace it. Both attempts have had the replacement parts also scratched. Tesla said the center console part is wrapped in bubble wrap but it is so scratch prone, perhaps the bubble wrap is causing it to scratch. Anyways Tesla admitted that this is a problem and they will be on a call to discuss it and will get back to me tomorrow with an updated game plan. I’m patient with this since I’m confident Tesla will fix the problem but want others to be very careful to check out your center console if it’s being replaced due to scratches when taking delivery. It’s very possible the replacement part will also be scratched too, until they find a better solution.
 

EV-lutioin

Active Member
Apr 2, 2016
1,958
2,721
California
Since they eventually replaced the piano finish on the Model X seat backs, you would think that they wouldn't make the same mistake twice. :rolleyes: I had my console wrapped with Xpel and now it is super durable. Wrapping is the only solution, as far as I know.
 
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fseir

Member
May 1, 2016
663
510
Honolulu
I wrapped mine too, and the vinyl wrap got scratched on the first visit to the SC. They reimbursed me for the cost of the wrap, but now I have to redo it.

They shoulda made the center console out of Kevlar.

4A8CC3B5-DCCA-482C-9B9E-D06BA8B27096.jpeg
 

vinnie97

#WalkAway
Jul 24, 2014
1,110
392
southwest
Definitely plan on getting it wrapped in PPF. I just first need to get an unscratched console.
Futile, IMO. I'm spending the last 6 weeks trying to get the outside up to cosmetic satisfaction. I'm adding a 3M covering to the console and forgetting about what lies underneath.
 

BFData

Member
Jan 25, 2018
42
25
Palm Beach Gardens, FL
Just got a call from the service center. They’re working with the distribution team to get me a new center console that won’t be scratched in shipping.

But... He then tells me I don’t want to get your hopes up but another solution might be in the works. He said he would touch base with me on the best course of action by end of the week. Wonder if this suggests a new center console design?
 
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PoitNarf

My dog's breath smells like dog food
Jun 7, 2016
2,870
4,011
NJ
Just got a call from the service center. They’re working with the distribution team to get me a new center console that won’t be scratched in shipping.

But... He then tells me I don’t want to get your hopes up but another solution might be in the works. He said he would touch base with me on the best course of action by end of the week. Wonder if this suggests a new center console design?

Or perhaps just new console doors that don't have that piano black finish on them.
 
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TexasEV

Well-Known Member
Jun 5, 2013
7,650
8,483
Austin, TX
I had mine covered with XPEL Stealth (matte finish) when they covered the front of the car with XPEL Ultimate. Not only does it protect the center console from scratches and fingerprints, I think it looks better than the piano black.
 

BFData

Member
Jan 25, 2018
42
25
Palm Beach Gardens, FL
I had mine covered with XPEL Stealth (matte finish) when they covered the front of the car with XPEL Ultimate. Not only does it protect the center console from scratches and fingerprints, I think it looks better than the piano black.
That’s an interesting option. I just wrapped my car in Suntek Ultra. My detailer has offered to cover the center console in either the matte or clear option of Suntek Ultra. I’m tempted to go with the matte option instead of the piano black look.
 
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suwaneedad

Member
Dec 11, 2016
921
1,113
Atlanta
I had mine covered with XPEL Stealth (matte finish) when they covered the front of the car with XPEL Ultimate. Not only does it protect the center console from scratches and fingerprints, I think it looks better than the piano black.
Same. Both wraps have been great. The matte console still shows some dust, but not at nearly the level as the OEM finish, and is essentially scratch-proof.
 

judyjetson

Member
Aug 16, 2018
107
79
Charlotte, NC
I'm looking to add a clear protection film to the console. I've seen the RPM Tesla 3m option. can anyone point me to another website offering this (even a self healing one). would like to know who's applied the clear and how they are liking it. Thanks
 

suwaneedad

Member
Dec 11, 2016
921
1,113
Atlanta
I'm looking to add a clear protection film to the console. I've seen the RPM Tesla 3m option. can anyone point me to another website offering this (even a self healing one). would like to know who's applied the clear and how they are liking it. Thanks
I had XPEL Ultimate matte applied four months ago and it has been great.
 

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