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center console slow to wake up.

Discussion in 'Model S: User Interface' started by PhilBa, Feb 14, 2014.

  1. PhilBa

    PhilBa Active Member

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    This has happened a number of times to me. I think it's related to the 5.8.4 upgrade but have no proof other than it never happened prior to the upgrade.

    When it happens, the driver's display will come up within 2-3 seconds but the center console will remain black for around 25 seconds (I've timed it by counting). I have set the left panel of the driver's display to show media and it remains blank during this period. The media doesn't play during this time and when it comes back, the audio volume is always turned down low (almost inaudible) even though I always leave it at least at 5. I don't think any other settings are affected. The car is driveable though backup cam and homelink don't work during this time.

    This happens once or twice a week and seems to be independent of sleep state. It has happened first thing in the morning after the car sat overnight and has happened after a 30 minute stop. It appears to happen randomly. I drive the car at least 3 times a day so it happens 1 in 15 to 30 times. I've rebooted the center console several times along the way but that doesn't seem to have any effect.

    Perhaps unrelated but after 5.8.4, the phone app never connects to the car.

    Any ideas?
     
  2. pete8314

    pete8314 Vendor

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    Mine sort of does the same thing. I do not have the energy saving mode enabled. When I go to my car first thing, or after work, it wakes up right away. But if I leave the car for a few minutes and return, it can take minutes for it to wake up. During this time, the car is driveable, but there's no audio or air. It doesn't happen all the time, but when it does, it's annoying, and there's nothing I can do to bring the screen to life. I've rebooted a few times to make sure that wasn't the issue. It's making a visit to the SC next week for a roof rattle, so it'll be looked at then.
     
  3. AnOutsider

    AnOutsider S532 # XS27

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    Same here. Caught it on video several times. Oddly enough, the screen still takes input while dark (I managed to inadvertently open my pano roof while randomly tapping the screen). SC couldn't replicate, so it went unfixed at the last service visit. It can be annoying because sometimes it'll happen when I hop out the car for a second and get back in (like getting the mail out the mailbox). Not a huge deal, I just turn sleep mode off til I need it.
     
  4. RichardL

    RichardL Member

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    I have exactly the same behavior on 5.8.4
     
  5. PhilBa

    PhilBa Active Member

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    Well, at least I'm not alone! Problem is that it's going to be way hard to demo to the service guys. And even if they see it, it won't replicate for another 10-20 start ups. It's like the console computer is off doing something else. Maybe it's sitting in a tight loop with interrupts off and their watchdog timeout is 25 seconds or so.

    Well, at least criminals wont be using a Model S as a getaway car!
     
  6. pgiralt

    pgiralt Active Member

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    FWIW I saw the problem quite often on 5.8.4 and haven't seen it since I got 5.8.7 a couple of weeks ago.
     
  7. PhilBa

    PhilBa Active Member

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    OK, time to push for an upgrade. Thanks!
     
  8. tezco

    tezco Sig P85

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    I had the same problem following an unsuccessful first attempt at 5.8.4 to 5.8.7 upgrade. Center console just wouldn't come up, despite a reboot. Finally after a several reboots I was able to awaken the console. Update timer was back on; second attempt to update fortunately succeeded.
     
  9. gnelson

    gnelson Member

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    Mine was slow to display the other afternoon. It was cold outside, and I have 5.6. I have set my car to turn off to avoid vampire losses.
     
  10. RichardL

    RichardL Member

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    I had the problem two times today. The second time I opened the door and got in while the screen was black. The mirrors stayed folded until the screen returned and the everything moved as it should. Once it started I had lost my previous music selection and the volume had reduced - so it was quite messed up.

    Let's hope I get 6.0 or at least 5.8.8 soon!
     
  11. PhilBa

    PhilBa Active Member

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    #11 PhilBa, Feb 16, 2014
    Last edited: Feb 17, 2014
    This is sounding like a fairly common problem. While it's more in the realm of annoyance, it is on the extreme end of annoying. I want to back up and close my garage doors and waiting 30 seconds for home link to be available is substandard. My Prius never had this problem...
     
  12. donv

    donv Member

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    I have the same issue some of the time.
     
  13. gocken2

    gocken2 Model S: P6931

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    Same issue for me as well. It happens about once or twice a week for me. I am currently on 5.8.4 (1.49.57).
     
  14. scaesare

    scaesare Active Member

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    I've had 5.8.4 for months now, and just had this happen to me for the first time twice today...
     
  15. Twiddler

    Twiddler Member

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    I have had this issue since the 5.8.4 update. It does happen independent of energy saving/eco mode. I noticed it b/c I often put my briefcase behind the driver seat before leaving, opening and then shutting the rear door first. The console activates upon opening the rear door, then shuts off when it is closed. When I open the driver side door, it takes about 10-15 seconds to wake back up. The car still drives despite this.
     
  16. scaesare

    scaesare Active Member

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    Again this morning after I ran in to the store for about 10 mins... odd that I hadn't had it happen for the entire time I've had this S/W version until now...
     
  17. pete8314

    pete8314 Vendor

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    My car's at the SC today, they mentioned that it would be on 1.49.60 when I get it back, so that might resolve this issue.
     

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