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Center console won't stay open

dropd

Member
Apr 12, 2016
86
43
PA
Has anyone else seen this issue?

Lately, our center console door won't stay in the open position. We can open it seemingly all the way, but it never "catches" to stay open - always closes back up as soon as you let go of it.

We'll ask them to address it at our next service appointment, but curious if anyone else has seen this and possibly had any success fixing it themselves.
 

vandacca

ReActive Member
Oct 13, 2014
3,371
2,202
Hamilton
Typically this is due to stuff stuck in the console preventing the door to latch. Clear out your console and ensure there isn't anything in there interfering with the mechanism.
 

dropd

Member
Apr 12, 2016
86
43
PA
Typically this is due to stuff stuck in the console preventing the door to latch. Clear out your console and ensure there isn't anything in there interfering with the mechanism.

Yep that was the first thing we did, no obvious obstructions.
 

vandacca

ReActive Member
Oct 13, 2014
3,371
2,202
Hamilton
Sorry, that's all I've got. Hopefully your SC will figure it out. I'll take a look at mine later this evening to see if I can spot anything other issues that might cause this.
 
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araxara

S-P85#3,218 X-LR M3AWD
May 11, 2012
1,012
380
Tucson, AZ
I had the same problem with my Model X Center Console. The only thing I could do was take it to the service center. Unfortunately, they had to order a new center console.
 

hacer

Active Member
Apr 13, 2016
1,060
4,371
Clarksville, MD
It's easy to damage the latch if you unwittingly pull it shut from a latched open position. I've had passengers try to do that, but I've always stopped them in time.
 

dropd

Member
Apr 12, 2016
86
43
PA
I had the same problem with my Model X Center Console. The only thing I could do was take it to the service center. Unfortunately, they had to order a new center console.

Did they cover it under warranty or did you pay out of pocket?
 

vangogh

Member
Sep 4, 2015
365
196
Sunnyvale, Ca
I set a credit card on the closed cover and it slid back on the the top of cover under the back panel . It did not fall into the cubbie but it jambed into the locking mechanism and cuased the problem you are describing...
 
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xkwizit

Member
Jan 12, 2016
815
869
Folsom, CA, United States
Has anyone else seen this issue?

Lately, our center console door won't stay in the open position. We can open it seemingly all the way, but it never "catches" to stay open - always closes back up as soon as you let go of it.

We'll ask them to address it at our next service appointment, but curious if anyone else has seen this and possibly had any success fixing it themselves.
I had this issue. The SC found that the latch spring had come off. It was a warrant repair.
 

nuevodesi

Member
Jul 31, 2016
83
47
Dallas-Fort Worth, Texas
I set a credit card on the closed cover and it slid back on the the top of cover under the back panel . It did not fall into the cubbie but it jambed into the locking mechanism and cuased the problem you are describing...

How was this fixed .. I have a similar issue where the console cover will not slide all the way back in ... Wondering if I have to dismantle the center console to remove the card ...
 

gnuarm

Model X 100 with 72 kW chargers
Aug 17, 2018
1,264
137
Tennesse and Mid Atlantic
The center console is my least favorite part of the car. I find it nearly useless compared to the center consoles in other vehicles. The cubby in the bottom under that useless sliding door is large, but not easily accessible much of it being under the dash. It is not at all closed and any small things will move their way to the back of the cubby and fall out onto the carpet.

About the only time it gets used for anything practical is when I am on a long trip and put a bottle of orange juice in there so it is handy to drink. Even then every time I have to hit the brake it bumps the door and the door closes on the bottle.

I've never seen a more poorly designed user feature.
 
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