TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

Center display spontaneously reboots?

Discussion in 'Model S: User Interface' started by ecarfan, Mar 29, 2014.

  1. ecarfan

    ecarfan Well-Known Member

    Joined:
    Sep 21, 2013
    Messages:
    10,376
    Location:
    San Mateo, CA
    This happened twice today in my S85 running firmware version 5.9. Was driving on the freeway with cruise on at 71mph, playing music from my iPhone via Bluetooth, navigation route set and map display on bottom half of screen with top half of screen showing rear view camera image. Suddenly center display went dark except for rear camera image (first photo shown below) for a few seconds then entire display went dark except for Tesla logo in center of display for another few seconds (second photo shown below) then center display went back to the way it was before: rear view camera image in top half and navigation map in lower half. It was as if the center display was spontaneously rebooting. The driver display never changed, it behaved normally and the Navigon nav continued without interruption. Had the odometer display running on the drivers display.

    I will have to contact my local Service Center about this next week.

    Model-S-main-display-glitch.jpg
    Model-S-main-display-reboot.jpg (note: the light colored shape in the lower part of the display is a reflection)
     
  2. dirkhh

    dirkhh Middle-aged Member

    Joined:
    Jul 7, 2013
    Messages:
    3,645
    Location:
    Portland, OR, USA
    I've had this a few times with 5.8.10. Usually when I ask it to do too many things too quickly. Search a route, switch to a different playlist on Slacker, change into reverse. Booom. Something like this. But I can't reproduce it.
     
  3. ecarfan

    ecarfan Well-Known Member

    Joined:
    Sep 21, 2013
    Messages:
    10,376
    Location:
    San Mateo, CA
    @dirkhh, thanks for your comments. But when I experienced the issue I described, I was not entering any commands on the center display, I was just cruising along listening to music, running the nav, and showing the backup camera image. Things which I have done simultaneously for hundreds of miles continuously in the past without incident.
     
  4. Ugliest1

    Ugliest1 S85: "Sparky"

    Joined:
    Aug 19, 2013
    Messages:
    889
    Location:
    Victoria BC Canada
    I also had a reboot out of the blue while driving a couple of days ago, first time for me. I can't remember what my son was doing, combination nav, music, camera likely too quickly -- I do remember response time suddenly went into the toilet and my driver nav display went blank. But it rebooted on its own, everything came back and I've had no problems since.
     
  5. Bill D

    Bill D Member

    Joined:
    Oct 11, 2013
    Messages:
    392
    Location:
    Weston, Florida
    Coincidently, a few hours ago, I experienced a reboot while driving at 65 mph a few seconds after I changed my Slacker selection.

    My navigation was not running and the only thing displayed (full screen) was the Slacker screen about the music that was playing.

    This is the first time I've seen a reboot occur that I didn't initiate. I have 2,000 miles on my P85 and I'm on 5.9.
     
  6. tomp

    tomp Member

    Joined:
    Dec 3, 2013
    Messages:
    386
    Location:
    Durham, NC
    Funny you should post. I had the same thing happen to me just yesterday and earlier just emailed my SC to ask what it means or what to do.
     
  7. Bill D

    Bill D Member

    Joined:
    Oct 11, 2013
    Messages:
    392
    Location:
    Weston, Florida
    I'm curious if you're on 5.9.
     
  8. Btrflyl8e

    Btrflyl8e Active Member

    Joined:
    Mar 24, 2013
    Messages:
    2,283
    Location:
    Seminole, Florida, United States
    I had this happen to me a few weeks ago and I am not on 5.9 yet.
     
  9. Ugliest1

    Ugliest1 S85: "Sparky"

    Joined:
    Aug 19, 2013
    Messages:
    889
    Location:
    Victoria BC Canada
    I'm on 5.8.10, 5,700km (3,600mi).
     
  10. riceuguy

    riceuguy Member

    Joined:
    Dec 17, 2012
    Messages:
    169
    Location:
    Austin, TX
    Ditto on 5.8.10. I am usually good about rebooting proactively every few weeks, but got lazy and the car must have missed it because it rebooted on its own. Minor annoyance...only impacted radio/air, but wasn't dangerous.
     
  11. tomp

    tomp Member

    Joined:
    Dec 3, 2013
    Messages:
    386
    Location:
    Durham, NC
    Yes, I had updated just a few hours prior
     
  12. Doug_G

    Doug_G Lead Moderator

    Joined:
    Apr 2, 2010
    Messages:
    15,853
    Location:
    Ottawa, Canada
    Always reboot after installing an update. Otherwise it is pretty common to have some instability. At least that's been my experience - and quite consistently.

    That said, doing it twice is odd. If this persists you may need service.
     
  13. mrserf33

    mrserf33 Member

    Joined:
    Feb 23, 2014
    Messages:
    19
    Location:
    San Jose, CA
    @ecarfan, same issues on my S85 since the 5.9 update. I'll add that the map refresh also seems choppy now. I did a restart yesterday and I think it may be stable now but map refresh still choppy.
     
  14. tomp

    tomp Member

    Joined:
    Dec 3, 2013
    Messages:
    386
    Location:
    Durham, NC
    Good to know. But can't they program it so that the screen reboots after installing an update?
     
  15. ecarfan

    ecarfan Well-Known Member

    Joined:
    Sep 21, 2013
    Messages:
    10,376
    Location:
    San Mateo, CA
    #15 ecarfan, Mar 30, 2014
    Last edited: Mar 31, 2014
    I appreciate that what I described was in no way a safety issue. It's a minor thing. But it had never happened to me after 5,600 miles on 5.8.x, yet it happened twice within a few days after 5.9.

    Have driven the car over 100 miles today since the two reboots I described in my OP and no reboots have happened.

    (Update on 3-31-2014: my spouse tells me that she just had another spontaneous center display reboot while driving with nav running and rear camera on but no music)
     
  16. JJR64

    JJR64 28680

    Joined:
    Dec 11, 2013
    Messages:
    67
    Location:
    West Chicago, IL
    I updated to 5.9 last week and I have had the system reboot 3 times. My NAV is extremely choppy as well - especially when in satellite view. This wasn't an issue prior to updating to 5.9. I was going to wait until later this week to contact my SC. I'm guessing they're pushing extremely hard to get every delivery out prior to the end of the quarter tomorrow.
     
  17. jonnaro

    jonnaro Member

    Joined:
    Dec 23, 2013
    Messages:
    20
    Location:
    San Francisco, CA
    I just came from a long roadtrip after installing 5.9 and have had multiple spontaneous reboots as well. This never happened to me on 5.8.10- I'm writing it off as being some sort of bug; hopefully it will get fixed in 5.9.1. ;)
     
  18. icantdrawanime

    Joined:
    Jan 22, 2014
    Messages:
    8
    Location:
    Austin, TX
    Just chiming in to say this happened to me twice this weekend. I just updated to 5.9
     
  19. tomp

    tomp Member

    Joined:
    Dec 3, 2013
    Messages:
    386
    Location:
    Durham, NC
    Evidently Tesla engineering is investigating, I've heard.
     
  20. ecarfan

    ecarfan Well-Known Member

    Joined:
    Sep 21, 2013
    Messages:
    10,376
    Location:
    San Mateo, CA
    Heard from whom?
     

Share This Page