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Changing payment method after getting VIN

alekaras

Member
Apr 9, 2021
54
25
NoVA
So I finally got my VIN and the delivery estimate (yay). When I placed my order, I had selected cash payment, just to move ahead with it. All along, however, I was planning on leasing, rather than buying. Now that I have my VIN and my payment is due, I do not see an option online to change my payment method. Am I stuck with the original payment method, or can I still change it?
 

Brightside1

Member
Aug 16, 2021
53
59
Sacramento
So I finally got my VIN and the delivery estimate (yay). When I placed my order, I had selected cash payment, just to move ahead with it. All along, however, I was planning on leasing, rather than buying. Now that I have my VIN and my payment is due, I do not see an option online to change my payment method. Am I stuck with the original payment method, or can I still change it?
Contact your SA and ask to change payment method
 

baldyloxx

Member
Mar 1, 2020
59
16
Orange County
I literally just got my Y on Tuesday (17AUG2021).. I called my Tesla Rep and was able to change account from Purchase, to Lease and back to Purchase just to 'see the numbers'

not a big deal or hassle at all..
 

alekaras

Member
Apr 9, 2021
54
25
NoVA
I have the same issue - got my VIN today and wanted to pay but unable to change the payment from cash to loan. Any ideas how to get someone to answer the phone at Tysons - no answer and mailbox is full so can't leave a message.
Still on cash? I reached out to my SA and a bit later I saw the option to do a loan or lease. Worst case, just drive over there, if you're close.
 

ccampbell

Member
Jul 16, 2021
11
7
reston va
Still on cash? I reached out to my SA and a bit later I saw the option to do a loan or lease. Worst case, just drive over there, if you're close.
Yeah I tried the 800 number for Tesla and did actually reach a real person after being on hold for a half hour - she was in Decatur Georgia and very helpful - all good now I paid them now just waiting for my delivery appointment - excited
 

baldyloxx

Member
Mar 1, 2020
59
16
Orange County
actually, I vaguely recall my Test Drive/Sales Advisor and or Service Advisor (both of which handled different Test Drives) have direct and speedy contact with those that have the power to change such details.. cough-comission-cough-comission... That who I called.. not the 800 number

..rather than waiting on a call for a random 'helper'

$0.02
 

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