Tesla Motors Club
Hey,
I've had my Model 3 for a couple of months. I've plugged it in and charged it many times without issues before. Usually, when I plug it in, after a second the Tesla logo turns dark blue (from pale blue), at which point the charge cable is locked in.
But today, I got a car wash from one of those touchless car washes. And now, when I plug it in, the Tesla logo doesn't turn dark blue it stays pale blue. The cable doesn't lock in. And my Tesla App says, "Charge cable may not be plugged in correctly".
I've tried every way I can think of to plug it in, though, as I mentioned before, I've plugged it in numerous times without issues before.
I'm assuming water got in there, and it's -10C outside, so I'm assuming that whatever water got in there also froze. I've tried using a hair dryer to melt any frost/ice that may have built up, and shoving paper towel in the port to try and soak up any excess water. But it still gives the same error.
On the plus side, the car still charges, whether it be on a schedule or by telling it to charge immediately. I'm too chicken to attempt pulling out the cable while it's charging to see if it's actually locked in at this point (what if it's not??).
Last thing I've noticed is that after I plug it in every second or so I hear a slight 'tick' sound. I imagine that this is the thing that is attempting to lock the cable in, and it's failing to do so, so it keeps trying every second.
I'm using the Tesla Wall Connector as my charge cable.
Anyone have any tips for me? Should I call service?
Thanks In Advance,
Jon
I've had my Model 3 for a couple of months. I've plugged it in and charged it many times without issues before. Usually, when I plug it in, after a second the Tesla logo turns dark blue (from pale blue), at which point the charge cable is locked in.
But today, I got a car wash from one of those touchless car washes. And now, when I plug it in, the Tesla logo doesn't turn dark blue it stays pale blue. The cable doesn't lock in. And my Tesla App says, "Charge cable may not be plugged in correctly".
I've tried every way I can think of to plug it in, though, as I mentioned before, I've plugged it in numerous times without issues before.
I'm assuming water got in there, and it's -10C outside, so I'm assuming that whatever water got in there also froze. I've tried using a hair dryer to melt any frost/ice that may have built up, and shoving paper towel in the port to try and soak up any excess water. But it still gives the same error.
On the plus side, the car still charges, whether it be on a schedule or by telling it to charge immediately. I'm too chicken to attempt pulling out the cable while it's charging to see if it's actually locked in at this point (what if it's not??).
Last thing I've noticed is that after I plug it in every second or so I hear a slight 'tick' sound. I imagine that this is the thing that is attempting to lock the cable in, and it's failing to do so, so it keeps trying every second.
I'm using the Tesla Wall Connector as my charge cable.
Anyone have any tips for me? Should I call service?
Thanks In Advance,
Jon