Charge Limit Revert back by itself to Pre-Software Update Setting

[ANDREWG68]

Hi everyone,
Looking for some help with a problem I've been having. I recently just received the 2020.24.6.9 software update on my SR+ and afterwards, I've had a strange problem with the charge limit setting for the battery.

I had it set to 80% before the update, but now, whenever I set it to a different level, the car will change it back to 80% within a few minutes while it's charging. i.e. set it to 90% before a trip and it starts charging, but car drops the setting back to 80% by itself and stops charging the vehicle from the wall charger.

Has anyone else had this type of issue before and any suggestions for what i can try?

I've already powered the car on/off a few times in hopes of clearing the error, but it still persists.

Thanks!

 

[user212_nr]

Try resetting the car by holding both thumbsticks on the steering wheel. I'm assuming you didn't do that since you said "powered on/off" the car, which is not a real thing that you can do. The "power off" button in the settings panel just turns off the screen and the climate.

 

[ANDREWG68]

Thanks I will give that a try.

 

[ANDREWG68]

I tried it 3 times (reset with two steering wheel thumbsticks and set new charge limit ~85%), but it will charge about ~1-3 minutes and then stop again when the charge limit goes back to 80%.

 

[user212_nr]

Well probably you should schedule a service appointment then and have Tesla go look at it.

 

[eladts]

Do you have a third-party monitoring service connected to your Tesla account such as TeslaFi? It could be it is setting the charge limit via the API.

 

[camalaio]

Do you have a third-party monitoring service connected to your Tesla account such as TeslaFi? It could be it is setting the charge limit via the API.

My bets are on this, this is too weird otherwise.

If nothing else, maybe reset your Tesla account password (which should reset anything trying to control your car).

 

[ANDREWG68]

Hi everyone, thanks for your suggestions. I'm still not sure what might have been causing the issue, but I reset my Tesla password, logged back in the app and was able to charge it up to my 90% limit again without the setting changing by itself.

 

[jjrandorin]

Hi everyone, thanks for your suggestions. I'm still not sure what might have been causing the issue, but I reset my Tesla password, logged back in the app and was able to charge it up to my 90% limit again without the setting changing by itself.

Did you ever, at any time, try any of the third party apps like "stats" or "Teslafi" or any other application that interfaces with your tesla like something that interfaces with a watch or anything?

Since it stopped when you changed your password, that means something other than the tesla app was authenticated and changing settings on your account. If you never did that, maybe someone with access to your car did... but that is the only way that changing your password would make it stop. If you dont know what that was, you should investigate.

 

[Hilgi]

I did that update and now I get clicking when I plug in at home and it says, "Limited charging Charge Cable may not be plugged securely into the vehicle. The Tesla logo is also flashing yellow. I am getting 16/24 amps now.