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Charge port doesn't open with finger poke

fallen888

Participant
Jul 27, 2016
808
631
Newtown, PA
I've had my S for two years now and I remember being able to open the charge port with just a finger poke or slight push. Now I noticed in the past couple of weeks that I'm not longer able to do that. Did this feature get removed/changed? Or is my charge port door acting up? If it's broken, I'd like to notify Tesla about it ASAP, because I'm about to hit my 50K in 75 miles. :(
 

Vic_F

Member
Mar 8, 2015
277
168
Eagle, ID
My 4 week old Model S charge port no longer opens to the touch. Since I use a Juicebox with an adapter to charge at home this is quire annoying. Any ideas to correct?
 

fallen888

Participant
Jul 27, 2016
808
631
Newtown, PA
I believe you can adjust the switch behind the door by turning it counter clockwise. This fixed it for me.

All fixed! I didn't realize that little, rubber knob can be adjusted/turned. Fixed by twisting it counterclockwise. Also the charger port door is now on the same level with the rest of the car (it was a bit sunken in). :)
 
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jjh1234

Member
Jul 8, 2017
587
355
Pittsburgh, PA
On mine, the tip charge port door was slightly rubbing against the inside of the well that it sits in. The culprit was the seam along the edge of the reflector material of the door. I took a piece of fine sandpaper and knocked the seam off and it worked great after that.
 

JohnnyG

Weee!
Jun 24, 2016
872
1,201
Columbus, OH
where is this button/switch located? I couldn't find it. But it was kinda dark outside when I looked
20181108_132432.jpg
 

G35Rocker

Member
Oct 7, 2018
78
35
Carlsbad, CA
I didn't notice that this was for a Model S until I saw the photo. I'm having the issue with a Model 3, but I have found a solution.
There is a small piece of plastic or metal that falls off from the underside of the port door. I'm not sure what this does, but when it falls off, the door cannot be opened manually. People have reported that gluing the piece back in place will fix this issue. Others have had it fixed by the service center. They will install a new door.
 

JohnnyG

Weee!
Jun 24, 2016
872
1,201
Columbus, OH
I didn't notice that this was for a Model S until I saw the photo. I'm having the issue with a Model 3, but I have found a solution.
There is a small piece of plastic or metal that falls off from the underside of the port door. I'm not sure what this does, but when it falls off, the door cannot be opened manually. People have reported that gluing the piece back in place will fix this issue. Others have had it fixed by the service center. They will install a new door.
Congratulations on your new ride! Yea, you've found yourself in the Model S forum :D
I have seen pics and heard about that issue with the Model 3 Charge Port Door before. I'd definitely give the SC a call and let them know.
 

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