Charge Port Door Magnet Detached

[Mucall]

I have had this issue happen to me for the past year on a classic 2013 Model S. Anyone have any input or experience on this issue. Reference post below and picture attached.

Charge Port Door Magnet Detached | Tesla

 

[slainla]

Unlock the charge port, remove magnet. Sand the back of the magnet and the circle on the cover. And glue together with epoxy, double sided tape, or whatever you have that’s sticky.

 

[Mucall]

Unlock the charge port, remove magnet. Sand the back of the magnet and the circle on the cover. And glue together with epoxy, double sided tape, or whatever you have that’s sticky.

I already try that. It gets very warm sometimes during the day and the heat is making the glue melt and comes off. This is the 3 door replaced by service.

 

[mb300sd]

Do more sanding, and use a high quality epoxy. Temperature shouldn't effect epoxy. You need to me sure to sand all the way through any old adhesive and rough up the metal/plastic.

 

[Greengolfer]

That happened to me about two weeks into ownership(2014 P85 purchased in Oct.2017). I used gorilla glue and it hasn't come off since.

 

[Russell]

Make sure the surface is dry and clean before putting on the adhesive. It will hold longer.

 

[Mucall]

That happened to me about two weeks into ownership(2014 P85 purchased in Oct.2017). I used gorilla glue and it hasn't come off since.

For some reason the charge magnet and the door magnet gets really hot and that’s what causing the door magnet to come off. Is not weather related is just getting warm

 

[TexasEV]

When that happened on my Model S a few years ago the service center replaced the charge port door.

 

[nativespinner]

Mine did the same last year and I used super glue and it's still holding.

 

[Mucall]

When that happened on my Model S a few years ago the service center replaced the charge port door.

Was your magnet and door metal getting warm as well?

 

[Dukecat]

The magnet just became detached from the charge port door of my 2013 MS P85+. (Not the first time.) Tesla responded that because it's "covered" under my extended service agreement, they can swap out the entire charge port door . . . for payment of the $200 deductible. Gee, thanks.

 

[Mucall]

The magnet just became detached from the charge port door of my 2013 MS P85+. (Not the first time.) Tesla responded that because it's "covered" under my extended service agreement, they can swap out the entire charge port door . . . for payment of the $200 deductible. Gee, thanks.

That’s ridiculous. Just glue the door.

 

[Dukecat]

That’s ridiculous. Just glue the door.

So as to prevent any potential claims that anything I do myself violates extended service agreement coverage, I'm asking them how much it would cost for THEM to simply re-adhere the magnet to the charge port door (which is otherwise in fine shape).

 

[aesculus]

I already try that. It gets very warm sometimes during the day and the heat is making the glue melt and comes off. This is the 3 door replaced by service.

Try the gray JB Weld. I have used it on radiators before.

Make sure you clean off all the old glue on both parts and scuff the surfaces well.

 

[Dukecat]

Update: So, after a two week wait, a mobile technician came out and replaced the charge port door . . . or at least so I think, because the following morning, the door popped open again with the magnet stuck on it. Scheduled another service appointment on the mobile app. Soonest appointment is about two weeks from now. Boy, do I miss the old days.

 

[swegman]

This just happened to me. As it's impossible to speak to anyone at Tesla, I “made” an appointment via the app. I said I do NOT want to take the car to Tesla or have mobile service come to me during the current virus situation, and that I can reattach the “washer” (magnet) myself if they advise what adhesive to use. Instead of responding to me with what adhesive to use, they send me an estimate for $179.30 plus tax, representing $0.45 for a tape, $3.85 for a new magnet and $175.00 for labor. How does one get Tesla to respond to my question with what adhesive to use. It’s ridiculous to pay nearly $200 with tax to re-secure the “washer” (magnet). Plus this is my fifth or sixth charge port.

 

[Chaserr]

The "response" was probably a bot. Tesla switched to no-contact so they could fire most of their customer service folks. Call Roadside, they won't help but might be able to get a human to respond to you. Maybe.