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Charge Port Door will not stay closed

Discussion in 'Model S: Battery & Charging' started by GregoryWelch, Jul 18, 2015.

  1. GregoryWelch

    GregoryWelch Member

    Joined:
    Apr 2, 2015
    Messages:
    11
    Location:
    Buffalo, MN 55313
    Noticed an issue today with my 70D. Charge port was open. I could not "push" it closed, so I used the Tesla App to close port. Port opened back up after about 5 seconds. I closed port with touchscreen and port reopened. I rebooted touchscreen and port closed, then reopens. I also pushed the button on my HPWC and the port will close, but reopens. I also noticed the white light on the charge port stays on when the port closed. Any idea what to try next? Thanks.
     
  2. Phil K

    Phil K Member

    Joined:
    Dec 18, 2014
    Messages:
    256
    Location:
    Hong Kong
    Try give it a little push after it closes and see. And try cleaning the contacts.

    Could be something requiring service though.
     
  3. GregoryWelch

    GregoryWelch Member

    Joined:
    Apr 2, 2015
    Messages:
    11
    Location:
    Buffalo, MN 55313
    The charge port is clean, I don't think this is an "obstruction" issue. Now the car opens the port about every 5 seconds, closes the port for about 2 seconds then repeats. It does this for several minutes, then "rests" in the open position. After about 5 minutes the cycle starts again.
     
  4. Lump

    Lump Active Member

    Joined:
    Mar 31, 2013
    Messages:
    2,570
    Location:
    So. Cal.
    Check to see if the round magnet became unglued from the charge port door & is now stuck on the car, I attempted to re-glue mine but turns out it has to be placed perfectly or else the sensor won't detect it...service center replaced the door after driving around for a few days with it open.
     
    • Helpful x 1
    • Informative x 1
  5. mitch672

    mitch672 Active Member

    Joined:
    Jul 1, 2012
    Messages:
    1,868
    Location:
    Stoughton, MA
    I had this issue with my Dec 2012 production Model S (yes, before the charge port could close, back then they where manually closed). Turns out it was the steel plate on the door, was a bit rusted, and the sensor could't detect the door being closed. Tesla service replaced the entire charge port.
     
  6. JPP

    JPP Active Member

    Joined:
    Feb 4, 2013
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    2,124
    Location:
    SF Bay Area, CA
    70D has motorized automatic charge port door--not the old magnet and solenoid system like on my S85.
     
  7. TaoJones

    TaoJones Beyond Driven

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    Nov 10, 2014
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    1,532
    Location:
    The Americas
    No worries - happened to my unmotorized charge port door in less than 3 months of ownership. Frustratingly intermittent, it was. Service elected to replace the port, which included the door. No problems since.

    Schedule an appointment with Service and all will be well.
     
  8. neroden

    neroden Happy Model S Owner

    Joined:
    Apr 25, 2011
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    Location:
    Ithaca, NY, USA
    Physical misalignment of some part of the port. Call the service center, they'll fix it (possibly by replacing the port door).
     
  9. olewang

    olewang New Member

    Joined:
    Feb 6, 2017
    Messages:
    4
    Location:
    shenzhen of china
    how to solve the issue, i have the same problem ,it is really annoyed me also!
     
  10. EVie'sDad

    EVie'sDad Member

    Joined:
    Mar 6, 2016
    Messages:
    599
    Location:
    Newark, CA
    I personally encountered this behavior several times after having just washed the car. Seems moisture was getting into the enclosure of the changing port and would not stay closed. Drying it thoroughly resolved the issue. Sometimes the simplest solutions are the answer.
     
  11. n2mb_racing

    n2mb_racing Member

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    Jun 14, 2014
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    688
    Location:
    durham, NC
    I had the same problem on my 2016 p90d. Made an appointment and they replaced the door or charge port.
     
  12. frank leone

    frank leone New Member

    Joined:
    Jun 5, 2016
    Messages:
    1
    Location:
    Abington
    My Model X door has refused to close for several days now even after rebooting and manually closing it. The dash says to replace it.
    One thing that does close it is a swift slap from right to left while it is open. This actually kept it closed! I opened it and closed it 4 times in a row like this. It's a good short term solution until you can get it replaced.
     
    • Informative x 2
  13. Raincloud

    Raincloud Member

    Joined:
    Apr 19, 2017
    Messages:
    51
    Location:
    Atlanta, GA
    I started getting this problem yesterday. Emailed the Service Center and am waiting for the response. The door stays partially open.
     

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