I had a very similar or exact issue
@spartanheed
The car was adamant a charger was plugged in and wouldn't allow me to drive. My temporary fix was to set the climate control to max from the app and it took a good 30 - 40 mins to allow me to eventually get it to a drivable state. My service center appointment got changed 3 times. First was from a mobile - SC (understandable), second the advisor didn't attach notes from my call to them regarding the problem (I didn't deem it necessary to SMS them the logs following our call), third was due to parts not arriving in time and they added another 3 weeks the day before my apt. The charge port then stopped opening/ closing but would allow me to manually open it to charge it up.
I lost all patience when I got stuck in a supermarket (already waited 40 mins to get there) and was late to a few appointments as the car wouldn't move. When I eventually made it home and I got them to recover it from the drive. Fortunately, the recovery driver waiting for the car to be moved off the drive and onto the truck
Turns out they didn't need to wait 3 weeks after all and it was due to a faulty charge port ECU. Once they replaced this, so far so good.
Edited to add the video