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Charge port pin slow retract & no charge LED lights

krsgio

Member
Nov 8, 2018
331
303
Colorado
Just curious if anyone has experienced this issue. When attempting to open my charge port door it opens as expected but the charge port makes some noises for 15 seconds or so before the pin retracts and you can actually insert the charger. Also I have intermittent luck with the LED on the charger displaying green when charging or any colors at all for that matter. I'd say 90% of the time no lights display but the charging works normally. I'm still under warranty on my 15' P85D and I've had the charge port replaced before and had the same results. I just recently had it replaced again by mobile ranger and saw the charge lights work a couple times now back to slow response and no LED indicators. I've been in contact with the ranger and it sounds like they want to do more diagnostics to see the issue but wondering if anyone else has experienced issues like this before? Doesn't seem to be directly related to the charge port itself. We did a firmware update when the new charge port was installed. Got new update yesterday for 2020.12.11.5 still same issue.

TLDR; Charge port door opens as expected. Takes 15-20 seconds before able to insert charger due to pin not retracting. Charger ring LEDs intermittently illuminates. Car chargers fine. 2 charge port replacements still same issue.
 

David.85D

Active Member
Oct 29, 2016
1,346
1,117
USA
I had this. Shortly before the MCU died. Wasn’t sure what the problem was then the MCU failed. They ended up replacing both the MCU and charge port to get it fully functional. Not sure if it’s a coincidence or a murder-suicide ...
 

krsgio

Member
Nov 8, 2018
331
303
Colorado
I had this. Shortly before the MCU died. Wasn’t sure what the problem was then the MCU failed. They ended up replacing both the MCU and charge port to get it fully functional. Not sure if it’s a coincidence or a murder-suicide ...
Interesting, thanks for the info. Hoping mine dies if/when AP1 MCU1 upgrade to MCU2 becomes available.
 

BeesKnees

Member
Dec 13, 2016
154
161
Oregon
Same problem. 60k miles feb ‘17 model S. Ranger replaced entire charge port 2 months ago. Been right ever since. With multiple of us getting same symptoms, I wonder what root cause is.
 

MDR SEA

2015 Model S 85D, 2016 Model X 90D
Dec 29, 2016
210
136
Pac NW
I'm experience the same problem (along with the self presenting door handle cogs).
I suspect it's a mechanical issue with the charge pin retracting. The sound I hear is a servo cycling so I'm assuming there is resistance in the pin travel.
Apparently there is a known problem with water ingress into this assembly -
Charge Port Fault - Unofficial Tesla Tech
I'll repost when I dive into it.
Cheers
MDR
 

krsgio

Member
Nov 8, 2018
331
303
Colorado
Be curious to see what you find out. I'm taking mine into Tesla for MCU2 upgrade and asked them to look at this issue again on Weds. I think they just want to replace the charge port again which is going to be annoying because that clearly isn't the issue after having it replaced twice already.
 

KalJoMoS

Member
Aug 11, 2019
274
173
EETN, EST
I have always had it so that the LEDs are on only at the beginning of the charging and when you show up during the process. The pin does retract app. 5s after the press on the cable and it has been same with the new port that was change a year ago. But this is a EU version car. I did had another issue wit the door sensor that I managed to solve -
Charge port door sensor fault
 

gwxfer

Member
Oct 5, 2020
52
17
Europe
If you have motorized door cover, there is the problem. Need to change it and calibrate with toolbox. I have this issue on two cars, and it seems like port fault but no.
 

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