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Charge Port Replaced - Not lighting Up

Discussion in 'Model S: Battery & Charging' started by David.85D, Feb 22, 2020.

  1. David.85D

    David.85D Member

    Joined:
    Oct 29, 2016
    Messages:
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    Location:
    USA
    I just had my Charge Port replaced under warranty. Dec 2014 P85D.

    The new one doesn’t light up. Is something wrong or did they stop including the light ring?

    It doesn’t seem to have the ring of plastic that could light up...
     
  2. Ostrichsak

    Ostrichsak Active Member

    Joined:
    Sep 6, 2018
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    Location:
    Colorado, USA
    Why not contact Tesla and have them correct it?
     
  3. David.85D

    David.85D Member

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    I texted the service advisor and got no answer. Will drive by and ask in person. Happy that I’m close enough to do that. Seems like the last remaining way to speak to a human.

    Not ruling out that they’ve changed the part. If not, something is wrong that needs to be fixed...
     
  4. Lasttoy

    Lasttoy Active Member

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    Mar 24, 2017
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    Location:
    St Augustine, Fl
    Do u have invoice? It comes with ring, I have 2 extra, they told me mine was bad, it wasn't.
    Really, ring is missing?
     
  5. David.85D

    David.85D Member

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    Service scheduled a replacement. Must have been defective or mis-installed.
     
  6. Bill_75D

    Bill_75D Member

    Joined:
    Mar 22, 2017
    Messages:
    116
    Location:
    Mesa, AZ
    When I had mine replaced last summer by a ranger in a motel parking lot, he mentioned that it was common to have brand new charge ports be DOA right out of the box.
     
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