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Charge Port Unlock Error

Discussion in 'Model S: Battery & Charging' started by an2ony, Dec 26, 2016.

  1. an2ony

    an2ony Member

    Joined:
    Nov 7, 2016
    Messages:
    28
    Location:
    United Kingdom
    Strange one today, I went out to the car following an overnight home charge and like usual pressed the boot fob twice and nothing happened. No matter what I did, inside or outside of the car I couldn't get the charge port to unlock.

    I finally ended up calling Testa assistance who after a few minutes did something to start the car charging, once it was charging I ended the charge from the charge screen and then was unable to unlock the charge port.

    Tesla assistance said it may have been stuck in a charging loop, has anybody else had this problem?
     
  2. Mihai

    Mihai Member

    Joined:
    Mar 5, 2015
    Messages:
    37
    Location:
    Netherlands
    I had the exact same happening to me yesterday.

    The way I solved it was to change my charge limit from 90% to 100%, then the car started to charge further towards 100%, then I could click the stop charge and unlock port and it worked.
    I don't know what I would do if I was charged to 100% so no possibility to start charging further.
     
  3. Mseap2016

    Mseap2016 New Member

    Joined:
    Dec 29, 2016
    Messages:
    3
    Location:
    Truro
    I to
     
  4. Mseap2016

    Mseap2016 New Member

    Joined:
    Dec 29, 2016
    Messages:
    3
    Location:
    Truro
    I too had this problem today on MS.

    Has to ring assistance, tesla said it was a known bug that will be sorted via update
     

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