"Charge stats" disappeared in app

[oppppp]

NO showing "charge stats" on mobile app. Only one week ago it can show.
How can I turn on the charge stats in app?
My app version is 4.7.3 and tesla software version is 2022.8.3.

 

[gmetcalf18]

Not super helpful but I’m running the same version and I still have charge stats. Unsure why you don’t but can confirm this version of the app “should” have that included (and I love it, please don’t take it away uncle Elon)

 

[GtiMart]

I would start by rebooting your phone, and possibly rebooting the car too for good measure. Can't hurt and it might solve the problem.

 

[DanDi58]

I have it. Probably should delete app from your phone and re-add. You should have a bunch of numbers after the 4.7.3 in your app and yours doesn't. . So try this.

 

[oppppp]

Thanks all.
Manual said "Check your Data Sharing settings from the vehicle touchscreen under the ‘Software’ tab and opt into the road segment sharing option."

 

[Buzzliteyear]

Go into security and check if it shows set up phone as a key. For some reason mine was showing this instead of disconnected, by tapping on it it then shown me my phone was setup and on the main screen the charge stats now appeared. Now how do I get the thing to recognize I'm in the UK for setting up the price for KWh?

 

[iamnid]

Do you have more than one Tesla in the app? Are you the primary user for each? I have two in the app but am only the primary user for one. I can see charge stats for my car but not the other one.

 

[pamik]

Thanks all.
Manual said "Check your Data Sharing settings from the vehicle touchscreen under the ‘Software’ tab and opt into the road segment sharing option."

If someone searches for this problem - that's the answer!

I was digging through the settings in the car the other day and disabled the segment sharing without realizing it will turn off the Charging Stas in the phone app.

Turning this back on makes the Charging Stas show up again, although the data from charging sessions which happened while the segment sharing was turned off is not available and is probably completely lost.