Ok got sorted, needed to ring support and they checked everything was correct , which it was and then they referred it to their internal team and it then appeared about 3 hours later.Yip, me too, just downloaded 4.6.0 on iPhone 8 and still no charge stats. All prerequisites done, 2022.4.5, data sharing on etc
oh wow. maybe I need to do same as well. I will open a service request in app and see what they say. Will keep everyone posted.Ok got sorted, needed to ring support and they checked everything was correct , which it was and then they referred it to their internal team and it then appeared about 3 hours later.
I have all of the necessary software updates on the vehicle (2021 MS) and and App and the “charge stat” feature has never appeared on the App. I contacted Tesla Support and the issue was supposedly referred to a special group for resolution. Now going into third week and no feedback!Just updated iOS app to version 4.6.0. Still don’t see Charge Stats in the car.
Update: Tesla tech team sorted it for me with in 24hrs. I now have 'Charging Stats'!I have a new MY LR since one week now. No 'Charging Stats' showing on the mobile app for me either. My friend who has a MX has this on his app. Spoke to Tesla Support, they cant understand why im not seeing this either, but they are looking into it for me. (Awesome car I must say!!!)
just an update. Tesla support did something remotely after I opened the request and then Charge Stats started showing for me in the app.oh wow. maybe I need to do same as well. I will open a service request in app and see what they say. Will keep everyone posted.
I used Service section of the app and under Software category, I explained how I am not getting this feature despite following everything Tesla has mentioned on its support page for Charge Stats. They did something remotely and after a few hours, the feature started showing up for me in the app.How do you contact tesla support?