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I've just registered on the Chargeplace Scotland website, it appears I have to order an RFID card for £10? Is that still the case or will they send one FOC if I set up a DD?
Suspect an RFID card might be handy for areas with a poor mobile signal where the app may not work.
I ordered a card for a trip in the summer just before the supplier change. Unfortunately it didn’t arrive arrive in time and I found that the app worked less than half the time so I’d recommend a card.The card is a lot easier and quicker to use than the app. I've also found the app to be flakey at times.
IIRC you ordered it while the old operator were in "couldn't give a sh*t" mode. Things are much improved.I ordered a card for a trip in the summer just before the supplier change. Unfortunately it didn’t arrive arrive in time and I found that the app worked less than half the time so I’d recommend a card.
The card eventually turned up but didn’t get transferred to the new supplier. I did manage to get my £20 back though and I’ll probably get another card for my next visit from the new supplier.
Strangely enough, on one (free) rapid charger site where it was showing as available but not starting when I phoned to see if they could start it remotely the operator suggested touching the charger with any contactless card. It did the trick of kickstarting it! As it was a free charge nothing went to my card.Been using Charge Place Scotland for nearly 2.5 years and the Card is definitely the easiest way to Start and Stop charge sessions especially as it's now cheaper / free. The App can be flaky at times and requires Mobile Reception. In hundreds of charge sessions I can only remember once when the Card failed but the App worked and I'm sure if I'd tried again the Card would have worked. If the Charger is Offline (Unknown Status in the App) then neither will work.
I am not quite sure that I understand you properly.I'd just add that while the app means you can see whether a charger is currently occupied, if the app can't tell you that then you likely won't be able to charge with the app when you arrive. However I believe you can still in such cases charge with the RFID card.
I went to an "unknown" condition charger yesterday. It was clearly working as one car was actively charging and a second had just finished and kindly moved on for me. My card hasn't arrived yet, so I can't be certain, but I imagine the other two cars used RFID cards to charge, and I imagine that if my card had arrived I could have done likewise.The app will usually show if the charger is free or in use. Sometimes it shows the condition as “unknown” which in my experience usually means not working.
If you get to a charger that appears to be working but will not fire up using the app then it normally requires a telephone call to CPS for a remote reboot or start.
I have not bothered getting a RFID card over the last two years as the app has sufficed. When travelling to a CPS that I am not familiar with I find a zapmap check first to be beneficial
I mostly use the card because I find it a bit quicker to use but I've never noticed it to work when the app doesn't. The other two cars could have phoned up CPS to start the charge. They're very helpful.I went to an "unknown" condition charger yesterday. It was clearly working as one car was actively charging and a second had just finished and kindly moved on for me. My card hasn't arrived yet, so I can't be certain, but I imagine the other two cars used RFID cards to charge, and I imagine that if my card had arrived I could have done likewise.
When I mentioned this on getting home, I was told that's why the app only gets 2 stars on the iOS app store - the cards are much more reliable.
The phone number is usually printed on the charger too.Great suggestion - I sent them a message, and it's back online today. I should have scrolled down and found their phone number...
I find the status of limited value. If you're not near the charger then it may become occupied before you get there (or vice versa) If you're near the charger then it's a moot point. The only thing that is useful is if it shows unknown, then its a quick look on zap map to see if it's been faulty or used recently.Ah, I have found zapmap to be a bit hit and miss. Don't you find the status in the CPS gives you what you need?
I have found zapmap to be a bit hit and miss