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ChargePoint Broken in Dry Weather

At my work we have 8 ChargePoint plugs to be used by employees. We are in Southern California and as anyone out here knows the weather is very dry and windy right now.

5 of our 8 plugs are out of service. Everything looks good, logs in, plugs in, however no current flows into the car.

I am starting to think it is the dry weather is taking out the chargers. Could they be taking ESD hits and not fully tested for these conditions? Anyone else experiencing problems with ChargePoint plugs in the last two days?

We occasionally have plugs go down but to see this many out of service in this short of time is unprecedented.
 
At my work we have 8 ChargePoint plugs to be used by employees. We are in Southern California and as anyone out here knows the weather is very dry and windy right now.

5 of our 8 plugs are out of service. Everything looks good, logs in, plugs in, however no current flows into the car.

I am starting to think it is the dry weather is taking out the chargers. Could they be taking ESD hits and not fully tested for these conditions? Anyone else experiencing problems with ChargePoint plugs in the last two days?

We occasionally have plugs go down but to see this many out of service in this short of time is unprecedented.

Chargepoint stuff should be fortified against ESD strikes. I doubt they have that vulnerability. Probably just a stroke of bad luck.
 
Chargepoint stuff should be fortified against ESD strikes. I doubt they have that vulnerability. Probably just a stroke of bad luck.
We shall see but it is quite the coincidence that 5 of 8 plugs have gone down with the Santa Ana wind event happening now in California. I'll see if I can get an answer out of them when they come out to troubleshoot/repair. The newest plug head is so far holding up the best so maybe it is a known issue that was fixed in newer versions.
 

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