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Thanks.. it is plugged properly. I see all lights are green on the adapter ... and no light on the mobile connector .. I did try with the regular outlet and facing the same issueAre you sure that the Tesla NEMA 14-50 power plug adapter is fully inserted into the Gen2 Mobile Connector chassis? When charging stops are there any lights glowing or flashing on the Mobile Connector? Try charging using the provided 120V NEMA 5-15 power plug adapter. If you can charge from a 120V receptacle then the problem is probably not the Mobile Connector or the Tesla vehicle but likely with the NEMA 14-50 receptacle wiring connections.
Another thing you can try is charging using a public Level 2 charging station (use PlugShare to locate sites). You will need to use the Tesla SAE J1772 adapter to charge at the public charging station. If you can't charge at the public charging station this will eliminate the Tesla Mobile Connector and the NEMA 14-50 receptacle as the source of the problem, point to something within the Tesla vehicle. Next stop, Tesla Service because then there is definitely something wrong with the charge port on the Tesla or one of the other charging components.
I do not have the schedule set .... when I start from app it starts back again but still same issueIs there any chance you have a scheduled departure or scheduled charge time set? This could've been set in the app or in the car. If so, this could cause this exact behavior. It might charge very briefly to determine charge speed, then stop and wait to start charging again until scheduled to.
If you hit 'start charging' in the app, does it resume charging normally and go until the set limit? If so, that's probably a good sign for your outlet and Mobile Connector.
You mean you hit ‘start charging’ and it charges for 10 min and then stops again? Have you tried rebooting via scroll wheels?I do not have the schedule set .... when I start from app it starts back again but still same issue
Ok; Did you check, as @Benito1283 suggested, to see if Scheduled Departure - Charging or Scheduled Charging is set?Thanks.. it is plugged properly. I see all lights are green on the adapter ... and no light on the mobile connector .. I did try with the regular outlet and facing the same issue
If the real issue is a hook still connecting the Tesla/his Tesla to the app's features, changing/lowering the current to the car, will make no difference. Some of these apps impose a ceiling on the range of charging. I know, did it to myself. Its not even a ceiling range that you can change inside the culprit app. @Srana1. not even changing the password completely disconnected them from my car. I contacted (my problem add developer), and tried asked to disconnect my car from the account, didn't work. They checked it, they said, they too could not get it to disconnect. I deleted my car, then deleted my account to cleared the connection. Be aware. @Srana1, keep an eye on it.Have you tried to limit the current below 30A? UMC is limited to 32A.
Excellent suggestion. This is a pic of what I have used for 9 years now. And have not found anything better.Could it be the Mobile Connector hanging unsupported from the plug like that? I vaguely recall reading on a thread here about someone having charging interruptions because the connector was not supported. Maybe try supporting the "Tesla box portion" of the connector so that there is no strain on the plug to the outlet or the connection to the "Tesla box portion" of the Mobile Connector? Tesla sells a kit to hold this and there are less expensive ones on Amazon too.
We have 2 Model Y’a that are being charged at home. One charges fine, the other started to stop charging about 2 months ago. It’s random, car will charge for 10 min, restart the charging, then another 3 min etc. Sometime it takes up to 15 restarts to charge to 80%. To make a long story short after many parts were replaced, I got this message from Tesla.Thanks.. it is plugged properly. I see all lights are green on the adapter ... and no light on the mobile connector .. I did try with the regular outlet and facing the same issue
Unfortunately I got that message 2 months ago and Tesla still has not fixed the charging issue.We have 2 Model Y’a that are being charged at home. One charges fine, the other started to stop charging about 2 months ago. It’s random, car will charge for 10 min, restart the charging, then another 3 min etc. Sometime it takes up to 15 restarts to charge to 80%. To make a long story short after many parts were replaced, I got this message from Tesla.
Hello Dean, this is Tesla Service. Our diagnostic team reviewed your vehicle's log data and confirmed that the concern you are experiencing is an issue that affects some Model Y and Model 3's. Engineering is aware of the severe impacts this issue is having on service and the customer experience, but resolving the issue is a large scope of work that is still in progress. At this time engineering is advising to turn sentry mode on to keep vehicle awake which can be a temporary work around to this issue. We appreciate your patience while this work is taking place. Future firmware packages are supposed to help alleviate this symptom. There will be no need to send a technician for your appointment. Please do not cancel through the app, we will take care of closing the visit so everything is documented properly. Thank you. Please reply "YES" to confirm receipt of this message.
Note: Leaving sentry mode on does NOT fix the charging issueUnfortunately I got that message 2 months ago and Tesla still has not fixed the charging issue.
All Tesla SC have charging stations What happens when you connect there?My model Y abruptly stops charging after 10 mins... I went to service station and they found nothing .. but I am still having same issue. Not sure what to do... ? Can anyone help ??