Tesla Motors Club

A few days ago my Model 3's mobile charging connector was stolen from my driveway, while plugged in and charging. Sentry Mode was off, but the car was locked (or at least was set to walk-away lock), and my cards/phone were nowhere near it. I got a phone notification that charging was interrupted, and later when I checked my third-party dashcam (onboard dashcam had overwritten itself by the time I checked) I saw this:


So as far as I can tell, there are three possibilities:

1. The walk-away lock for some reason failed to engage.
2. The charging port was locked, but the thief pulled hard enough to break the lock.
3. The thief had some other method of unlocking the charging port.

I asked Tesla to pull the logs to find out which of the above is the case, and they said they did but couldn't find any relevant information at the time of the incident. (I'm not sure I believe this.) They asked me to bring the vehicle to a SC to check it more thoroughly, which I will do next week. They also suggested that the charging port might have auto-unlocked due to cold weather, which can't have been the case because (a) I'm in Los Anglees with 55-degree lows, and (b) the car was still charging at the time the cable was removed. (The cold weather auto-unlock only happens after charging is finished.)

Any thoughts on this, or other possibilities that I'm missing? I've been afraid to plug in again for fear of a repeat incident, pending discovering exactly what happened here.