I’m reaching out to the forum for advice on what to do next. I’ve been working with the Service center for 5 months now and I still continue to have charging problems. They have been nothing but great but I need a way to get my car fixed. Car Details: 2015 Model S 85 D Dual Chargers Problem: Charging completes at 99% or less when Level is set to 100% Symptoms: The problems seems to show up when the Ambient temperature is cold under 50 degrees F. Charging is much slower than normal for the top 5% (over 95%) Supercharging can take up to 2+ hours for a full charge Service Record for Charging Problem: Found 16 Dec 2016 Charger Recalibrated 10 Jan 2016 @ 36,600 miles Battery swap 27 Feb 2017 @ 42,400 Tesla Claims Normal 5 Apr 2017 & again today 8 May 2017 Current Mileage: 47,000 Now before people ask, the car is not completing charging at 100% and then goes down to 99% or less with the car sitting. I am fully aware of the car using battery power to keep the battery warm or for cooling the cabin. The car completes charging at 99% or less. I get notifications that the car completed charging at 99%. I also have seen the video from Bjorn where Optimus prime had a similar issue. But his had it temporarily (1 or 2 attempts) and then went away. He explained it as the car attempting to balance the cells. Mine continues to charge slowly & complete at 99% over 5 months and counting. 99% completing only happens when its cold. I’ve creating a charging logs to track date, time, charge states, & ambient temperature since the issues started happening and regularly provide Tesla to review logs. I’ve been in 3 times to have the problem fixed at the Service Center. 1. First time out they recalibrated the charger and made things worse. Charging would complete as low as 96% when set to 100% 2. 2nd time, the battery was replaced as a good will service because engineering states there is nothing wrong with the car when there obviously was. After the battery swap I continue to have charging complete at 99% when set to 100% if the temperature was cold. While a new battery is great. I would prefer the issues solved as the slow charging has made long distance travel more tedious and annoying. 3. 3rd time at the service center; now Tesla states charging completed at 99% is normal Car is functioning correctly. So I attempt to get another case started thru Tesla support number. After 1 months without any response I contact the service center for an update and get the following message: “We have had your vehicle logs reviewed and find no faults. Your Model S is operating as designed. Colder ambient temperatures may require the battery coolant heater to operate, this can use energy.” The last response is very confusing. Makes me think they just want me to go away. Charge going down after completing charging is normal. Charging consistenly completing at anything under 100% when set to charge to 100% is not normal. Even with battery degradation the battery should always complete at 100%. Now I have a brand new battery and should not even have the problem anymore. From looking at the forum others have started having the problem as well within the last 6-8 months. So what do I do next? Tesla Service won’t let me schedule an appointment for the issue anymore. They just look at the logs remotely, check with engineer and state everything is normal. I think they are trying to avoid the 4th visit that kicks off lemon law protection. But obviously, there is a problem if the 2nd service visit warranted a battery replacement. The car is closely approaching the end of the warranty. I’ll be at 50k miles in 2 months. I drive my car a lot. I’ve only had her for 20 months and she has 47,000 miles. I mainly drive on the weekends for long trips. I’ve had a lot of issues with her from door handles failing, autopilot cameras shorting out, GPS antenna harness coming loose, front end sagging, and loose seats that took 4 months to replace. I’m thinking I only have a couple options. 1. Deal with it and dump more money into the car to get the extended warranty that I will need. Does the 8 yr warranty cover the chargers? 2. Find a way to escalate within Tesla to get her fixed. Anyone know how to do this? 3. File for Lemon Law protection & request a replacement. Any advice here? I really would appreciate the forums feedback on what I should do next. Really don’t like the response from Tesla since the battery replacement. I love my car and really just want her fixed.