Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Charging door won't open, mobile service scheduled

ParlorPink

Member
Apr 22, 2021
19
3
Gainesville
Situation as title. It is painful as this is the Nth problem I have since the used delivery. It is still under warranty,

Without asking me for further details, the service center ordering the charging door for me. The part was ordered 3 days ago and hasn't arrived. Thus, they pushed back my mobile service.

Does anyone have similar service experience? Do you want to share how they fixed it?
 

Sophias_dad

Supporting Member
Supporting Member
Jul 29, 2018
1,482
1,507
Massachusetts
Be patient. I think my door was on order for around two months, the installation delayed twice because the part wasn't available. Just gently force it open until then.

The fix is a new door/door motor. I'm not sure if the charging port itself is part of the parts being replaced.
 

pacopico

Member
Mar 3, 2020
17
32
Gig Harbor, WA
Just had mine replaced today - scheduled the service the week of May 17th, the first available appointment was today June 1.

They replaced the outer portion of the charging port, including the door - took about 1/2 hour.
 

ParlorPink

Member
Apr 22, 2021
19
3
Gainesville
Had mine replaced yesterday. I was amazed that the mobile technician is very considerate. I used tape to seal the charging door and it left some tape residue when we took it off for service. The technician cleaned the residue before leaving.
 

blkswn

2020 M3 LR AWD
Sep 22, 2020
33
13
Los Angeles
This happened to me for the first time randomly this weekend. I light smacked the charge port a few times with my hand and it opened...hoping it doesn't happen again. Thought I'd share in case you'd like to give the good old whack a try if not done already.
 

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top