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Charging problems or weather related?

Discussion in 'Model S' started by fasteddie7, Feb 27, 2020.

  1. fasteddie7

    fasteddie7 Member

    Joined:
    Aug 12, 2016
    Messages:
    857
    Location:
    uniontown PA
    I might be having a charging issue...not sure. When I got home last night after a snow/rainy hour commute, I brought my charger to the port and pressed the button. It opened but the lights didn't come on and the little tab that was in there clicked a few times. After that it finally lit up white and I plugged in and it charged fine. When I woke up this morning I unplugged again and just tried testing it, it worked as expected. When I came home from work again tonight, the door opened but nothing happened. I pressed the little tab and it dropped down but the light did not come on. I tried plugging it in and it started charging but there was no green light, and the message "charger port fault, vehicle might not charge as expected" came up. It was still charging at full speed though. I waited a few moments and unplugged and walked away, then tried it again, this time the door opened and the white ring lit up and flashed green as expected when I plugged in. It's really cold and icy and I don't know if that is affecting anything, but my question is, should I be worried about this? If I ever come home from work and it doesn't charge I would never be able to make it to the service center as it’s about 2 hours away and I get home after a 2 hour commute in 20 degree weather. Is this something a mobile service ranger could fix? If so I wouldn’t stress so much. Anyone else see anything like this?
     
  2. Tessaract

    Tessaract Member

    Joined:
    Aug 12, 2019
    Messages:
    288
    Location:
    Ottawa
    I had a "Charging Equipment Fault" message interrupt my peace of mind multiple times on a two day 1000 mile trip home. Charging still happened normally. Mobile service fixed it in my own garage when I got home.. it was a loose ground connection to the charge port. So the answer is it's definately possible a mobile tech can fix it, but no doubt depends a lot on the exact problem. If you have a choice, I would try the mobile tech first, and then you can always plan to bring it in if the mobile tech can't fix it.
     
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