If you have not needed to use your AC, Check it to see if it will blow cold air. I am located in Scottsdale , AZ and Thursday while doing errands, temp was 84 deg and I needed the air, ??? No matter what I did only warm air.
I was near Scottsdale SC and stopped in to to ask about the settings, thinking maybe the settings were not correct. They checked it and pulled the car logs. Determination was that there was not communication with the chiller. They were kind enough to give me a loaner and would let me know later that day what was needed. They contacted me late that afternoon and said they need to replace the chiller and would have car ready Friday late am.
When I picked up the car, I inquired about the exact problem. Get his, one of the latest firmware releases is incompatible with some of the chillers and need to be replaced. I was a little shocked, as our car S 75D was delivered in Dec 2016.
There was an other owner with same issue at the SC when I was there. So If you live in a cold region and have not needed the AC, you may want to check before warm weather arrives.
I want to give the Scottsdale, SC a big thanks for stepping up and resolving this issue so quickly. I only stopped in because I was driving by their location and expected to make an appointment if service was required
I was near Scottsdale SC and stopped in to to ask about the settings, thinking maybe the settings were not correct. They checked it and pulled the car logs. Determination was that there was not communication with the chiller. They were kind enough to give me a loaner and would let me know later that day what was needed. They contacted me late that afternoon and said they need to replace the chiller and would have car ready Friday late am.
When I picked up the car, I inquired about the exact problem. Get his, one of the latest firmware releases is incompatible with some of the chillers and need to be replaced. I was a little shocked, as our car S 75D was delivered in Dec 2016.
There was an other owner with same issue at the SC when I was there. So If you live in a cold region and have not needed the AC, you may want to check before warm weather arrives.
I want to give the Scottsdale, SC a big thanks for stepping up and resolving this issue so quickly. I only stopped in because I was driving by their location and expected to make an appointment if service was required
