Has anyone else had the rear quarter panel window chrome trim discolor to nearly white? My M3P is 11 months old and it began around month 7. I contacted the SC about it and they will not warranty this and state it's due to the PH level of water at car washes. I do a combo of home wash and touchless car washing. I've not had this happen to my other vehicles using the same combo of washing the car and surprised Tesla won't cover this. They are quoting me $368 per side to replace the trim.
I also have the rubber trim coming off the driver door and read drivers side door - again not covered by Tesla.
The rear trunk seal also leaks, not covered by Tesla.
The rear panel where they mount the trailer hitch fell off while driving and they did replace that - sent it to me and I installed myself versus driving 2 hours to the closest SC.
On delivery, two large paint ghost spots, again Tesla didn't cover.
I added wrap to the wheel arches where I noticed everyday driving was pitting the paint.
So overall impression of Tesla service and Customer Service / Warranty coverage is that they don't really cover anything for your $60K purchase. Since this was my first go round with a Tesla, I leased and I'm glad I did. If they don't improve their service and warranty I'll be looking at other EV offerings when my lease is up. To say I'm disappointed in their service thus far would be an understatement. I love the car, but feel like Tesla really could care less about correcting any issues on it. Since it's a lease I'm using it as a 'rolling ad' for what having a Tesla can be like ... the great, the good and the ugly. I'm honest when people ask about it and show them the things not being covered.
Anyone else having issues with SC / Tesla not being willing to cover basic items? I had an Audi A8L prior and a Mercedes AMG prior to that and those manufacturers stood behind every item on the car with little to no hesitation.
Any advice on how to get Tesla to step up and cover some of these basic items?
I also have the rubber trim coming off the driver door and read drivers side door - again not covered by Tesla.
The rear trunk seal also leaks, not covered by Tesla.
The rear panel where they mount the trailer hitch fell off while driving and they did replace that - sent it to me and I installed myself versus driving 2 hours to the closest SC.
On delivery, two large paint ghost spots, again Tesla didn't cover.
I added wrap to the wheel arches where I noticed everyday driving was pitting the paint.
So overall impression of Tesla service and Customer Service / Warranty coverage is that they don't really cover anything for your $60K purchase. Since this was my first go round with a Tesla, I leased and I'm glad I did. If they don't improve their service and warranty I'll be looking at other EV offerings when my lease is up. To say I'm disappointed in their service thus far would be an understatement. I love the car, but feel like Tesla really could care less about correcting any issues on it. Since it's a lease I'm using it as a 'rolling ad' for what having a Tesla can be like ... the great, the good and the ugly. I'm honest when people ask about it and show them the things not being covered.
Anyone else having issues with SC / Tesla not being willing to cover basic items? I had an Audi A8L prior and a Mercedes AMG prior to that and those manufacturers stood behind every item on the car with little to no hesitation.
Any advice on how to get Tesla to step up and cover some of these basic items?