Took delivery Jan 11. Phone key did not work day 1. More to that, the car would not appear on the app. Took me many calls and a days to have that resolved. Since then a number of phone key / noise / bluetooth issues have been detected.
1) Once phone key is set up, it will connect. Sometimes will randomly disconnect, and under phone key it can either show "set up your phone key" or "disconnected". Will not always allow to set up or connect - > use card to unlock
2) When phone key failed to unlock the car and phone key says "disconnected", the car will still start with just the break pedal engaged ! But sometimes it will require a tap on the card. See below.
3) When issue above is present, key card won't always work! Have to tap it a few times at a few slightly different (always different from previous) locations on the console to start the car.
4) Washed the car myself the other time, phone key was disconnected (not my wish, just was not working), but the car kept locking and unlocking itself, when I was going around it giving it a wipe. Mirrors folding, lights flashing. Unlocking or locking the car with the app did not stop this.
5) And as OP, I have noticed the noises in the car, click clug like noises, when I just go inside my garage to do laundry and have my phone one me. Phone key might be connected or disconnected at the time. No correlation what's so ever.
6) Damn app / phone key messed up my other bluetooth connections on my phone. My gps watches do not sync and bluetooth speaking wn't always pair/connect even if I delete or reboot everything and try to re-pair or connect.
Such a trouble child! Never had anything like this with Model S. Disabling Phone key is not fixing my issue - the car might unlock/lock even when the app says "phone key disconnected"! I
THIS IS TOO MUCH PAIN for >$50k! They need to fix this!
Brought into SC - was told they knew about the problem and that it would later be fixed over software, but still no fixes!