Yes - I took it in at 8:30am on Friday June 24th and they kept it until 5pm the following Monday. When I picked it up it was absolutely filthy. They fixed the creaking, which was indeed the bash plate, and put some velvet in to stop it happening again. I had also asked them to fix the excessive wind noise coming from the passenger quarter light - they said they replaced it, but the noise is just as bad.
Unfortunately in the process they somehow also broke the hazard light bar - half the N light is now permanently stuck on. The next appointment was July 7th - they had it for half a day and then sent a message that the service was done. When I went to pick it up, it was still the same. I went in to ask why and they said they didn't have the part. Why schedule the repair if you don't have the part?! It's just a waste of everyone's time.
The service person apologized and said she would book a mobile appointment so I didn't have to waste another day. It was booked for today, 21 July, but somehow it got changed to a service center appointment. When I called to ask why, they changed the date again to 25 July.
I'm starting to see why the tone of this forum is pretty negative. This is not how you build a brand. Many other issues that I've discovered in the past few weeks have made me regret getting a Tesla - I'm actually considering selling it already and I've only had it a month.
