Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
  • The latest TMC Podcast (#17) is now available on YouTube and all major podcast networks. We covered EV Tax Credit 2.0, Model Y & 3 Gangbuster Sales, Low Model X Demand, and California FSD Drama.

Climate off because battery = 0% (but battery is @ 50%) ?

Several times lately we've noticed my S quite cold when I thought I'd turned it on to pre-heat. I didn't think I'd forgotten that many times and a couple of times I was sure I'd turned it on to pre-heat. Today I may have gotten a clue about it when I noticed this message while eating lunch:

TesPreHeat - 1.jpg

However, my battery was actually about 50% and the app indicated 127 miles of range. So, tried to turn it on again and after a couple of minutes of spinning icon got:

TesPreHeat - 4.jpg

Rebooted car (2018.6.1) and phone so we'll see if it happens again.


  • TesPreHeat - 3.jpg
    TesPreHeat - 3.jpg
    103.4 KB · Views: 15
  • TesPreHeat - 2.jpg
    TesPreHeat - 2.jpg
    103.3 KB · Views: 10
That is very bizarre - I *just* received this same message for the first time yesterday. The S was plugged into the wall charger and charging was complete at 80%....then went to turn on the climate via phone app and set the phone back on to finish getting kids ready for school. When I got in the car I realized it wasn't warm so I checked to make sure I had actually turned the climate on, and saw that same message: "Climate has turned off because battery has reached 0%" but it was clearly at 80% and I had no issues driving throughout the day.

It didn't happen this morning, but will keep an eye on it. FWIW, I'm on Android, not IOS.
Have this exact issue on my Model 3..
Rebooted phone, rebooted Tesla, tried TeslaFi, Tried another phone .. issue is the same.
However, if the car door is open - it works just fine - also when I am away from the car..
Firmware v. 2019.8.5 .. Very annoying - have reported it to Tesla.

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.