"Climate turned off because it has been on for 4 hours"

[Altes]

recently ive been getting these notifications....dont think i have set anything new...is this a new "feature"??

 

[Jhelin]

I'm guessing you have Smart Precondition turned on?

 

[tranzndance]

I have gotten this, too. I do have the setting on. However, the alerts would happen a few hours after I parked the car at work, and many hours before I would be leaving.

While it had been cold, it hadn't been that cold in the Bay Area.

 

[tranzndance]

I checked the Teslafi raw data log and it didn't show that the Climate was on while parked during the supposed hours. It's like this was the opposite of the missing charge completed notification, except that this was possibly a false alert.

 

[llirk]

I’ve been getting the same alerts on the app for the past few weeks. Smart preconditioning is off. Android app has been updated at least twice since this has started, but no firmware update has been installed. Very strange.

 

[mknox]

recently ive been getting these notifications....dont think i have set anything new...is this a new "feature"??

Been doing that for a while. Last summer, I turned on the A/C before I left for lunch. I ended up walking to the restaurant and forgot I had turned it on. Got the notice 4 hours later. I was surprised, because I thought it was supposed to stay on indefinitely or until you reached 20% SOC (I was at about 70%). I don't use Smart Preconditioning either.

 

[Paulhchen]

Service center said it could be caused by 3rd party apps accessing the Tesla account.

 

[dk10438]

I'm getting this message as well but I have preconditioning turned off. I don't use a third party app so that isn't the issue. Any ideas??

 

[d47m122]

I've just started getting this notice as well. This must be a Tesla bug.

 

[tranzndance]

I haven't seen this for a few weeks, if not months, and several updates.

 

[nohandsnogas]

This just started this week. I am on vacation and it is in the garage now. No way to turn off pre-conditioning with the app, right?

 

[Country Roads]

Adding myself to the mix on these mysterious alerts. There doesn't seem to be any rhyme or reason. I do have the climate preconditioning turned on - will flip off and see if they go away.

 

[RamshakleZ]

Did anyone ever figure this one out? After the latest update I have been getting this message a couple of times in the past week. Most recently it popped up on my phone while I was driving but the climate was still turned on and blowing which leads me to believe it is an issue with Tesla's servers and not the car itself.

 

[Lasairfion]

And here I thought, from your title, that you'd found an easy fix for climate change.

 

[Country Roads]

I forgot about this issue, but my alerts have resolved after turning off the preconditioning. Now, does anybody else get these:

"Sentry mode has turned off due to a sentry system error."​

I get this every day at work. Roughly, or perhaps exactly, four hours after I park my car.

 

[Bobby08]

I just started getting this notification this week after the 2022.24.6 update. Did anyone ever figure this out or why it is happening? I haven't changed any setting for the past year, and now after that update I get it every morning but only when I get to work.

 

[Jbequer]

I have been getting this for about two weeks now, before the 2022.24.6 update?

 

[Perfect10n]

I'm getting this issue now for the first time ever on 2022.24.8

 

[bodosom]

2022 Model Y

We started seeing this after driving to home to work -- but not when driving from work to home -- after the 24.5 update. I had hoped the 24.8 update would fix the problem but it hasn't. We went from 20.7 to 24.5 on 23-Aug-2022 but the alerts didn't start immediately so this seems like server side issue.

 

[tonycap13]

I'm so glad I found this thread! Mine has been doing it for three weeks. I thought maybe it had something to do with Optiwatt or Tezlab (I learned the hard way sometimes those apps can override charging schedules), but I don't have any climate controls set through those apps. Hopefully it's on their end and will be fixed soon.