In my recently purchased Model Y, at delivery I had a coat hook that failed to latch in the closed position.
Yesterday, the mobile technician came out to replace the assembly. However, the new assembly, which operated correctly prior to installation, no longer did so once installed, and the original assembly operated correctly once uninstalled. Upon investigating this problem together with the tech, it was discovered that there was a tag on the airbag which was interfering with the latching mechanism once installed in place, as the mechanism is externally accessible from behind. Tucking away the tag resolved the problem. Apparently, this is not something that Tesla was yet aware of, and may have been replacing numerous coat hooks for reasons not caused by the assembly.
I am posting this information for anyone that finds their coat hook not latching.
Yesterday, the mobile technician came out to replace the assembly. However, the new assembly, which operated correctly prior to installation, no longer did so once installed, and the original assembly operated correctly once uninstalled. Upon investigating this problem together with the tech, it was discovered that there was a tag on the airbag which was interfering with the latching mechanism once installed in place, as the mechanism is externally accessible from behind. Tucking away the tag resolved the problem. Apparently, this is not something that Tesla was yet aware of, and may have been replacing numerous coat hooks for reasons not caused by the assembly.
I am posting this information for anyone that finds their coat hook not latching.