Tesla Motors Club
Over the past week I've tried to charge at ChargePoint stations near my office.
Three times previously then today I was completely unable to draw power from "working" ChargePoint chargers. I first called ChargePoint, they rebooted the station, but each time I ended up moving the car to another ChargePoint station, that worked.
Yesterday I called Tesla as I was again unable to initiate a charge, the pop-up in the car suggests "Charging Equipment problem" however other cars were charging at the stations and receiving power. The Tesla rep had no way to resolve the unknown issue either.
Today NONE of the ChargePoint stations worked, I called CP again....they spent 30 minutes with me on the phone re-starting charge sessions as I froze at 15deg F outside......
Wholly unable to charge at the stations I drove a mile to another EV station (Clipper Creek) and was able to get charging and had to walk back that mile in the bitter cold. Now I'm bitter.
FYI: I've had the car 8 weeks while my electrician and local utility drag feet to figure out how to use the $1,000 EV incentive to install a new meter, subpanel and the Tesla charge station in my garage. It's on the way but at $2,500 I was very shocked by the installation cost last week. So home charging is a PITA as my 120V 15 amp garage plug is 60 yrs old and starts at 12 amps gets hot and lowers the charge to 6 amps (about one mile for each hour I have it plugged in).....so that option is in progress
Three times previously then today I was completely unable to draw power from "working" ChargePoint chargers. I first called ChargePoint, they rebooted the station, but each time I ended up moving the car to another ChargePoint station, that worked.
Yesterday I called Tesla as I was again unable to initiate a charge, the pop-up in the car suggests "Charging Equipment problem" however other cars were charging at the stations and receiving power. The Tesla rep had no way to resolve the unknown issue either.
Today NONE of the ChargePoint stations worked, I called CP again....they spent 30 minutes with me on the phone re-starting charge sessions as I froze at 15deg F outside......
Wholly unable to charge at the stations I drove a mile to another EV station (Clipper Creek) and was able to get charging and had to walk back that mile in the bitter cold. Now I'm bitter.
FYI: I've had the car 8 weeks while my electrician and local utility drag feet to figure out how to use the $1,000 EV incentive to install a new meter, subpanel and the Tesla charge station in my garage. It's on the way but at $2,500 I was very shocked by the installation cost last week. So home charging is a PITA as my 120V 15 amp garage plug is 60 yrs old and starts at 12 amps gets hot and lowers the charge to 6 amps (about one mile for each hour I have it plugged in).....so that option is in progress