Collection at WD

[Cowpring]

Basically it's a 10 min or so powerpoint presentation of the basics of the car - charging, using the app, driving etc.

At West Drayton it was actually compulsory, they wouldn't let you skip it to get the car quicker.

 

[Glan gluaisne]

What is this presentation of which you and others speak? I collected at the weekend (Birmingham). I didn't get formal a presentation at all. Mind you I was the only one there so maybe he just gave me the same info less formally one to one?

There were (I think) four of us picking up from West Drayton last Friday morning. We were sat down with refreshments and given a 10 minute presentation on the basics. Useful for those that hadn't read up on this stuff beforehand, I'd guess, plus I was able to ask a couple of questions to confirm stuff like having the car parked at home with no mobile signal, and how the key fob worked.

 

[Mart74]

I'm collecting from WD this Friday at 5pm, can't wait!

I'll be arriving by train. The station is about a mile away.

 

[dazzleh]

We were there for the quarter end rush and it was a bit manic - we were given about 10 mins with the vehicle (including setting up phone key/ profile etc) and told we had to leave while trying to inspect paint. They asked us to do further checks outside and report defects in the sales office (which was closed).

Went back to the demo area reception and found someone helpful who got a detailer to resolve most issues on the day. Had a service appointment at the weekend and it’s immaculate now (there were only a few minor issues). Seemed a lot quieter the two days we were there to drop off/ collect the vehicle so think you’d probably be given plenty of time to inspect now.

 

[AnRev]

I picked my car up last night (5pm) from West Drayton/Heathrow. Only one other person there. Very straightforward and simple. Drove 65 miles home in rain, dark and rush hour - it was great. Love it - so far so good. Will be nice to see it in daylight today!

 

[spooke66]

Nobody else showed up for my pick up, so they didn't even do the powerpoint, just had a one on one for handover.

 

[AnRev]

Same here. Just one guy. Showed me the basics then on our way. Stopped in an industrial estate nearby to set up everything then got home safely. Rolec charger worked ok at home. Car was fully charged on collection too.

 

[Sirricardo]

Btw. If you are not happy with any aspect of the car, (wrinked seats, paint runs and other defects) make sure you get the name of the guy who tells you they will fix it.
Better still, get them to email you the snaglist!

 

[thegruf]

For those who have picked up from WD, how long does the handover take?

59 days and counting

 

[Mr Miserable]

59 days and counting

That's a very long handover.

 

[Mart74]

Picked up for WD this eveing.
Arrived at 4.30pm (5pm appointment), waited around in reception for a few minutes while the guy delt with a couple of people who were already there.
Got to me and confirmed car, contact details etc then shown into the waiting area and told to help myself to tea or coffee.
Only 2 others in there. Sat around until 5.15pm until our prosentation started.
The guy doing the presentation did a good job and answered questions as we went along.
My car was quite close which connected to my app straight away.
Went to the cars after about 15 minutes. Mine was immaculate and had 140 miles of charge.
Got it set up myslef in about 10 minutes and away I went.
Wow, what a car, I can't beleive how fast it is.
Really pleased

 

[thegruf]

That's a very long handover.

correct - lesson is - don't (attempt to) buy used inventory from Tesla.
It's the worst car purchase experience you will ever have to endure.
Still haven't got the car, back to non answering communication again.