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Computer issues MCU? Center Display Unavailable

Discussion in 'Model S: User Interface' started by jimtelsa, Aug 1, 2020.

  1. jimtelsa

    jimtelsa Member

    Joined:
    Mar 31, 2013
    Messages:
    390
    Location:
    Simi Valley
    Dont know where to begin

    I started having issues with constant rebooting, including while driving

    now I have uncontrolled AC and Songs. cant lower volume

    Driver screen bubbling, and error message now on display

    Center Display Unavailable

    I scheduled service and they set this up as a Mobile Service?

    What do I have going on here?

    CPO warranty till 2021 and 99,000 miles

    currently at 80k

    Will both units be replaced? Driver and 17 inch unit?

    I also have been getting less miles per charge

    Thanks
    IMG_9034 (1).jpg
     
  2. EV-Fixme

    EV-Fixme Vendor

    Joined:
    Oct 24, 2019
    Messages:
    580
    Location:
    Orange County, CA
    What version firmware are you on. We appear to be seeing this error in cars after the recent firmware update on cars with good and wore out memory chips.
     
  3. jimtelsa

    jimtelsa Member

    Joined:
    Mar 31, 2013
    Messages:
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    Location:
    Simi Valley
    ap says 2020 24.6.11 3f9850467abb
     
  4. animorph

    animorph Active Member

    Joined:
    Apr 1, 2016
    Messages:
    2,130
    Location:
    Scottsdale, AZ
    Could easily be your MCU1 crapping out. But that's the general purpose answer for all of those problems. My SC starts all appointments as mobile and changes to the Service Center if necessary. Some battery degradation is normal, though sudden drops are unusual. Ask them to replace the IC display.
     
  5. jimtelsa

    jimtelsa Member

    Joined:
    Mar 31, 2013
    Messages:
    390
    Location:
    Simi Valley
    Car has been with Tesla Since Tuesday morning
    Bubbles on Drivers panel are not covered
    Trying to diagnose MCU issue
    They stated they are going to clean the cache out and run diagnostics on MCU
    Would give me update on Wednesday afternoon, now Friday
    No update, left message again to see where they are at
     
  6. hunterjm

    hunterjm New Member

    Joined:
    Aug 7, 2020
    Messages:
    2
    Location:
    Charlotte, NC
    Following for update. This recently came up on my IC and the center display was frozen, but a MCU reboot fixed it. The message still shows though. I have also seen random reboots while driving, but it has not fully quit yet.
     
  7. Tam

    Tam Well-Known Member

    Joined:
    Nov 25, 2012
    Messages:
    8,233
    Location:
    Visalia, CA
    Tesla is being difficult because bubbles on displays are a well-known issue and Tesla had been replacing them under warranty with no questions asked.
     
    • Like x 1
  8. jimtelsa

    jimtelsa Member

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    Location:
    Simi Valley
    called and texted for update on car...nothing
     
  9. Wonko The Sane

    Wonko The Sane New Member

    Joined:
    Sep 26, 2017
    Messages:
    4
    Location:
    Atlanta
    This popped up on my IC this morning. 2017 July S75D with FSD computer upgrade and MCU1. Firmware 2020.24.6.11
     
  10. hunterjm

    hunterjm New Member

    Joined:
    Aug 7, 2020
    Messages:
    2
    Location:
    Charlotte, NC
    Just got pushed 2020.32.1 and this notice appears to have gone away. I have yet to drive after the update, but it was previously persistent when opening the door to enter the vehicle, so I’m cautiously optimistic.
     
  11. Wonko The Sane

    Wonko The Sane New Member

    Joined:
    Sep 26, 2017
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    Location:
    Atlanta
    Same here.
     
  12. jimtelsa

    jimtelsa Member

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    Location:
    Simi Valley
    Got a call from service center after they closed that the car was ready. they left a message
    Said they replaced the Daughter Board?
    Did not replace the drivers screen
    Will go tomorrow to find out whats up
    Don't know why they could not update me while the car was there
     
  13. jimtelsa

    jimtelsa Member

    Joined:
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    390
    Location:
    Simi Valley
    invoice says Replace MSX MCU PC TEGRA DAUGHTERBOARD-PROVISION 2728211-S0-A Model -S
    SOFTWARE RECOVERY - MEDIA CONTROL UNIT RESTORE

    RAN AUTO DIAG FOR MCU POST REPAIR AND VERIFY NO ISSUES

    Did not address Drivers Display and bubbling or panel flickering from Grey to Black
     
  14. jimtelsa

    jimtelsa Member

    Joined:
    Mar 31, 2013
    Messages:
    390
    Location:
    Simi Valley
    no favorites on usb drive anymore?

    Still having battery drain issues. Lost over 15 miles in parking lot today while sitting for 6.5 hours

    Drivers screen dark when I entered car after work
    rebooted and then came back on

    Homelink saved location not working have to reprogram

    Drivers screen not replaced. Tesla said they cant get any right now
    When they have done the MCU2 upgrade they could not put the newer panel in as its not available
    They said they would try and order new one
    Bubble now goes all around panel
     
  15. jimtelsa

    jimtelsa Member

    Joined:
    Mar 31, 2013
    Messages:
    390
    Location:
    Simi Valley
    issue with autopilot now
    on freeway it wont set to current speed anymore
    I use to set it to 75 now says autosteer speed restricted to 70 mph
    I could do any speed on the freeway before
    Has there been a change?
     
  16. jimtelsa

    jimtelsa Member

    Joined:
    Mar 31, 2013
    Messages:
    390
    Location:
    Simi Valley
    car is back at tesla.
    homelink does not work
    navigation is stuck on service center location
    they think its the antennas on the back of the MCU
    main screen still fades to dark and then gets brighter
    driver screen flickers grey to black
    while tesla employee was in car it did its thing and they saw it happen
    did get a p90d loaner on chill mode
    Hope they can fix it
     
  17. jimtelsa

    jimtelsa Member

    Joined:
    Mar 31, 2013
    Messages:
    390
    Location:
    Simi Valley
    update
    another car is service center with same issues
    still have not figured out what the issue is
    said they need the car for another 3 days
     
  18. Q Bar

    Q Bar Member

    Joined:
    Jun 12, 2019
    Messages:
    10
    Location:
    Bellevue WA
    Ugh, just got the same “center display not available”. It was alternating with the “pleas wait while vehicle system powers up”. I did a reset and it woke up. Everything appeared to be working but “center display not available” stayed on the whole drive. I did one quick stop and hoped that the message would be gone when I started up again. Nope, still there. I did a 4 finger reset when I got home. I’m hoping it recoverers, but I’m afraid I might be in the same boat. 75D, Dec 2017 build, MCU1, AP 2.5. S/W 2020.24.6.11
     
  19. HyperionP85

    HyperionP85 Member

    Joined:
    May 30, 2019
    Messages:
    8
    Location:
    Seattle
    “Center display unavailable” showed up yesterday morning and stayed up all day. MCU booted up just fine. No issues. Same with cluster screen. No issues. So I called and made appointment. Tesla remote diagnostics called and diagnosed as a possible firmware glitch. It is a new message It’s believed to be notifying erroneously. Late last night it has gone away for me. Firmware 2020 24 6 11.
     
  20. jimtelsa

    jimtelsa Member

    Joined:
    Mar 31, 2013
    Messages:
    390
    Location:
    Simi Valley
    still in shop
    new update
    have to replace the connectivity board now
    this has been ordered and tesla is waiting for it to be delivered
     

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