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Computer Screen For M3

Pacernow

Member
May 13, 2021
54
3
Texas
All,
Started a thread about an M3 that I saw earlier in the week. I notice that when I was working with information system that the computer had two cracks in the screen. The dealer is stating that the screen protecter is cracked not the glass covering. If the glass covering is cracked does the glass get replaced or the whole system? Anybody have an issue with the glass cracking? Cost of repair or replacement?
Thank in advance for any and all asnwers.
 

RayK

Active Member
Apr 5, 2016
1,919
1,871
San Jose, CA
Several questions and comments.....

1) I'm assuming that this is a used car, yes?
2) The "dealer" you got the info on the cracked screen protector.... is it Tesla or some used car dealership?
3) The screen protector cannot "crack" as it is simply a piece of plastic film that's on the screen. Some Tesla delivery shops will remove it and some won't
4) A cracked screen (the actual glass is cracked) MAY be covered by warranty, IF you can prove it wasn't damaged by the current owner.
5) Assuming that the screen will NOT be covered by the factory warranty, it should run several hundred to replace; I believe that the whole display assembly would be swapped out and not just the glass replaced.
 
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stopcrazypp

Well-Known Member
Dec 8, 2007
10,275
5,189
All,
Started a thread about an M3 that I saw earlier in the week. I notice that when I was working with information system that the computer had two cracks in the screen. The dealer is stating that the screen protecter is cracked not the glass covering.
Not sure if this is a brand new car or a used car. If it's a new car, the "screen protector" that comes with the car is just a thin plastic film that is typically removed. It can't "crack".
If the glass covering is cracked does the glass get replaced or the whole system? Anybody have an issue with the glass cracking? Cost of repair or replacement?
Thank in advance for any and all asnwers.
The car doesn't come with another glass covering from factory. If the glass of the actual screen is cracked, the whole screen will need to be replaced. If you are the DIY type, you might be able to do that yourself buying a used screen on eBay, if not, it might cost quite a bit for both the screen and labor to have Tesla replace.

However, if you mean it's a used car, it's possible it's aftermarket screen protector. I would have the "dealer" remove it and confirm the screen is undamaged. A replacement screen protector is a lot less expensive than a screen (even a used one).
 

Pacernow

Member
May 13, 2021
54
3
Texas
I appreciate all of your responses. The M3 is used and is at a non Tesla dealer. The dealer is an ICE dealer. I discovered the crack and mentioned to the rep. Nobody at the dealership was aware of the issue. I am not a DIY. Thank everybody for their input.
 

Wnuk

Member
Jul 9, 2017
337
1,060
PA
I would try to find a private party looking to sell. Most ICE dealers are clueless on Tesla and their features. I bought my M3 through a private party and the owner knew everything about it.
 

Shelburne

Member
Mar 9, 2021
108
66
Shelburne Falls, MA
I appreciate all of your responses. The M3 is used and is at a non Tesla dealer. The dealer is an ICE dealer. I discovered the crack and mentioned to the rep. Nobody at the dealership was aware of the issue. I am not a DIY. Thank everybody for their input.
I would never consider buying a used Tisla from an ICE dealer. That would be like buying the Brooklyn Bridge.
 

Mahamilto

Member
Feb 20, 2021
386
307
New York, NY
Certain screen protectors 100% can crack. If they are glass protectors, they are actually designed to crack under certain stress to save the actual glass underneath. I’ve had this happen with protectors on my tablets and laptops; peel off the protector and sure enough, screen is fine.

If there is just the plastic film protector, those don’t crack.

Either way, remove the film or protector layer and look at what’s underneath. Only way to know for sure
 
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JayNJ

Member
Jul 13, 2018
242
119
New Jersey
I appreciate all of your responses. The M3 is used and is at a non Tesla dealer. The dealer is an ICE dealer. I discovered the crack and mentioned to the rep. Nobody at the dealership was aware of the issue. I am not a DIY. Thank everybody for their input.
It could be a glass screen protector that was applied. Ask them to remove the screen protector so that you can look at it and inspect.
 

Pacernow

Member
May 13, 2021
54
3
Texas
I would never consider buying a used Tisla from an ICE dealer. That would be like buying the Brooklyn Bridge.
Shelburne,
There are several dealers in the Dallas/Ft. Worth area that predominately sell Tesla's. Would you buy a Tesla from them? Thank you for taking the time to respond to my original question.
 

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