We received collect the delivery of a Model 3 RWD (a month ago ) and Model Y RWD (a week ago)
It is hard to miss that the build quality is concerning....
week 1 of delivery of Model 3, all of sudden, the computer screen went black while driving,
logged a service request, they said its normal computer glitch, Luck I was on city road and driving 30km.. isn't not safe if I was on motorway?
Not mention the really bad communication of the delivery, and how dirty the car was on the pick up, we went through a full check at the pick up and find a handful screeches... (both Y and 3)
Recently we noticed the brake pedal wasn't installed properly and log a service request, we said it looks different compare with other model 3 from our friends, and Tesla came back said its absolutely normal.
Have to say the built quality is not impressive and things are not consistent...
We are not trying to be picky but when you spend $140k for two cars, you just want it to be OK rather than have faulty/damaged cars.
Is anyone have similar experience with Tesla and have made a complaint? and options available...
See photo attached.
It is hard to miss that the build quality is concerning....
week 1 of delivery of Model 3, all of sudden, the computer screen went black while driving,
logged a service request, they said its normal computer glitch, Luck I was on city road and driving 30km.. isn't not safe if I was on motorway?
Not mention the really bad communication of the delivery, and how dirty the car was on the pick up, we went through a full check at the pick up and find a handful screeches... (both Y and 3)
Recently we noticed the brake pedal wasn't installed properly and log a service request, we said it looks different compare with other model 3 from our friends, and Tesla came back said its absolutely normal.
Have to say the built quality is not impressive and things are not consistent...
We are not trying to be picky but when you spend $140k for two cars, you just want it to be OK rather than have faulty/damaged cars.
Is anyone have similar experience with Tesla and have made a complaint? and options available...
See photo attached.