Same here....dorky mobile tech said it’s not a defect so can’t replace...really?....I asked him what if it was a dead bug blocking the camera from properly operating? He said yes....then I told him an “obstruction is an obstruction”, no matter what it is....he just stared at me dumbfounded and said that’s Tesla’s answer to the problem....love my S,E,X, but service is indeed getting worse and worse now.